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January 2024 by Kearstin Myers
We bought a 2018 eclipse cross from this dealership and we had nothing but problems since we’ve got it. They failed to fix a tire that had nails in it we had to call three times to get a replacement for a weather strip, broken/ breaking key fob, they also said there was a spare key when there was not. 10/10 do not recommend this dealership, we have broken door sensors and they put stickers over the paint that was chipping away! This place is the worst!!!
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December 2023 by Chuck Swartz Jr
Salesman who answered my call did not transfer me to the manager after I gave him her name at the beginning of the call. Was pleasant at first but once he asked what I do for work, he got very ignorant and asks how the h**l do you plan to get a loan? Very unprofessional. Steer clear.
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November 2023 by tammy westover
Would never use them again and would not refer anyone to them for service. Bad quality service and rude machanics. Had nothing but trouble
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September 2023 by deanna mellish
They lied. Promised I was approved. So I went through he'll and high water to get my trade out there. And the guy in charge so no. They promised then backed out
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August 2023 by car nut
Received flyer that I won 2,500 dollars from this establishment. It was loud and clear. I was so excited and ready to go in. I called and asked. They informed me that although the flyer says I won, that doesn't mean that I won anything and there's a prize board at their dealership that they use, not the scratch off. This is very shady, and I'll be filing a complaint with every agency I can think of to try and stop this nonsense. You can't tell someone they won something and then backtrack on it because you want to make a sale. This isn't the way to win customers, because this unethical practice reeks of deception. How can you believe anything they say when they are trying to reel everyone in a 60 mile radius into their building by falsely informing innocent people they won a high valued prize, so they can perform aggressive sales tactics.Ive never been here. But I'm sensing it's best to avoid at all costs.
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August 2023 by krissy nunya
Shady liars. I called to ensure a vehicle listed online was still available and told it was. Showed up at the dealership and the salesman kept attempting to show me vehicles of a complete different style before I demanded to see what I called about. Only then did they admit they sold it 3 weeks ago who I called this morning. I drove from over an hour away for liars. Really? Like I’m going to buy something else after being lied to. Mario Luther, you should be ashamed of what your dealerships have become.
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August 2023 by Bryan Starr
I attended a promotion that alluded to winning a cash prize. Once I artived I was questioned by a sales rep as to the make/model/year of my vehicle. I told I was not there to trade. He then spoke of the sweepstakes event and said it really isn’t what it appears and its to get me in to purchase a car. He ultimately cerified that I won a small bluetooth speaker but they dont currently have any more! If they do these types of scams to get customers in the door what kind of scams come with the purchase of a $60,000 vehicle! STAY AWAY!!!!!
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August 2023 by L L
Sales lies, sends out fliers with deals then claims to have no idea about them, then says they will transfer you to someone who does know and they transfer you to a dead line and then refuse to pickup the phone. Scam dealer
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August 2023 by Paul Stauffer
Nice sales people. Deceptive and misleading direct mail contest marking. Would you buy a car from someone who uses such marketing?
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August 2023 by Beth Lynn
If I could give this place zero star, I would. Dishonest, disrespectful and deceitful. That about sums it up. If you buy a car from here, you get what you deserve.
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August 2023 by Aaron
Received flyer that I won 2,500 dollars from this establishment. It was loud and clear. I was so excited and ready to go in. I called and asked. They informed me that although the flyer says I won, that doesn't mean that I won anything and there's a prize board at their dealership that they use, not the scratch off. This is very shady, and I'll be filing a complaint with every agency I can think of to try and stop this nonsense. You can't tell someone they won something and then backtrack on it because you want to make a sale. This isn't the way to win customers, because this unethical practice reeks of deception. How can you believe anything they say when they are trying to reel everyone in a 60 mile radius into their building by falsely informing innocent people they won a high valued prize, so they can perform aggressive sales tactics.Ive never been here. But I'm sensing it's best to avoid at all costs.
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July 2023 by Nicholas Zoskey
Nice vehicles and many to choose from the salesman was very helpful. They work hard to get u a loan to purchase they're vehicles.
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July 2023 by C A Craft
The people who work here are very friendly and the vehicles are top notch
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May 2023 by Cody Kranik
Hands down worst dealership to buy a car from. I’ve had the car 6 months was promised and given IOU for moonroof motor. My phone calls about the part is never returned or get left on hold. They never did a thorough inspection before sell 2 days after vehicle was purchased all bushings had to be replaced. After 2 months car needed alignment and inside tires were balding along with tensioner pulley going bad. 6 months in and my transmission is leaking and no moonroof repair yet. DO NOT RECOMMEND
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March 2023 by Anna Neely
Love this place! Dennis was very helpful and very kind. Buying a vehicle was a pleasure and hassle free! Had a vehicle within an hour! Thanks Freedom!