Strong Spas Industries

Hours: Strong Spas Industries is a reputable company known for manufacturing high-quality hot tubs since 1994. Located in Pennsylvania, the company oversees its production, research, and development at its headquarters, ensuring every spa meets high standards. Strong Spas ships its products across North America and beyond, supporting showroom locations in Albany, NY; Lewisburg, PA; New Hartford, NY; and Syracuse, NY with parts and customer service. Customers appreciate the company's commitment to quality and the positive, professional attitude of its staff. Many reviews highlight exceptional customer service, especially praising representatives who are helpful, knowledgeable, and friendly. One customer shared a remarkable experience with a CSR Manager who provided detailed guidance and direct links to parts, significantly saving money and helping with a full control system rebuild. This level of service turned a stressful DIY project into an enjoyable process. Customers also value the ability to visit the factory in Northumberland, PA, where staff are warm and helpful, making pick-up visits pleasant. While most reviews are glowing, some customers mention shipping delays, expressing frustration over long wait times for parts. Nonetheless, the company’s support team has been responsive, sending replacement parts promptly after calls. Overall, Strong Spas Industries is appreciated for its durable products, attentive customer service, and commitment to making hot tub ownership a relaxing experience. Its dedicated team and quality manufacturing make it a trusted choice for hot tub enthusiasts across North America.

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1. Northumberland, Pennsylvania