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March 2024 by Romana Hai
Was told the driver would make a second attempt later that day to deliver a package - waited around all evening for a package I could not modify the delivery instructions. That said, the driver was a no-show.To the person who handled my call at this branch: At least be transparent about the driver's ability to make a second attempt. Now I will have to take more time off from work for this package. Do your job so your customers can return to theirs.To the UPS driver: THANK YOU for making the next attempt the following day. My review is not a reflection of your customer service, it's a reflection of what was not communicated to you or I.
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October 2023 by de Naugle
Staff knowledgeable and friendly... Even when I present package with USPS label... Oops!... I can't wait to try new kiosk.
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June 2023 by Costello654
Package had everything besides the label. Lady had refused to scan QR label from Amazon on my phone.
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June 2023 by Jeffrey Swank
Parking is tough sometimes, depending on how busy it is. Easy access for shipping items. Friendly personnel.
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April 2023 by Derek Morgan
Says my package was delivered and it’s nowhere in site.Thanks ripping me off ups driver that can’t get addresses right.I hope you get fired and get stuck working at McDonald’s for the rest of your life.Hope you order something and get screwed out of as much money as I did.
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March 2023 by joe snyder
The package had the correct address and I was told it was the incorrect address and that my address didn't exist despite this house being 2-3 times older than I am. The worst delivery service I have ever had.
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February 2023 by Carol J Good
The hours are horrible3:30 p.m. to 6:30 p.m.
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January 2023 by Dr Ez Shrooms (DrEzShrooms)
First time here lady was polite and helpful would come again to drop packages or pick one up in this location
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December 2022 by Seth Chaos
First time here lady was polite and helpful would come again to drop packages or pick one up in this location
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August 2022 by Thomas Fetterman
Broke. Packages,, hit buy driver. Terrible
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June 2022 by Heather Walter
Lost my package and would not help me. Stay away from sending or receiving packages through this company. This is the second time they have lost one of my packages in 6 months.
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December 2021 by Jonathan Clark
They helped me get a package that couldn't be delivered due to road closures. Everyone there was extremely helpful and courteous.
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December 2021 by Kaiser 111
The shipped my stuff but they always close ten minutes early ?Edit : they updated their hours so they close 15 minutes earlier that what is posted online (last I checked)
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November 2021 by Just Jeff
Being uncertain of what process to do when I arrived, the woman who helped me was sensational. Her instruction was simple and sincere and she was entirely helpful from start to finish. Rates are what they are, so everything about this interaction was based on customer service, which was a well-earned 10/10, A+, 5 star visit. Thank you Northumberland UPS!
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August 2021 by jeffinpa7
Quick and easy service