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May 2023 by Cierra R.
Absolutely unprofessional service. When going to a professional, I am paying them for their expertise and service. Beginning of May 2023, I took my car to this mechanic stating I had a slow leak coming from the rim and had no clue how to fix or if I should just replace it. Frank assured me he could not fix it at his shop but recommended Wheels on Site, per the invoice, to come out with their mobile service to fix the rim. He stated at the time that they could come out to me and would completely repair and rebalance the wheel. Once the rim was fixed by them, he said he'd pass the inspection and even put on my emissions stickers awhile in an act of good faith for charging me for the inspection service. Since I was always under the impression that this service would fix my problem, I unfortunately booked online and went thru with an mobile service appointment. After the mobile unit came out, I promptly took it to Frank's shop where he slapped the inspection sticker on with no further inspection to ensure my tire wasn't leaking. I find out about 30 mi later and several back and forth phone calls with Wheels on Site that they in fact only do cosmetic repairs with their mobile unit. When I called the mechanic back to make my unsatisfactory experience right, he stated "I was only trying to help you out I didn't know if they could fix it." He blatantly lied and should have never recommended this service to begin with. I just wanted him to swap a rim that I salvaged myself after the matter as a courtesy and was quoted $25 for the work. Excuse me but I shouldn't have to pay a penny more since I already paid you for your expertise and I'm out $200+ to just scrap a polished rim. I wouldn't be writing this review if I experienced an ounce of customer service or even an apology for the miscommunication. If you want stickers slapped on and no expertise, I couldn't recommend this shop enough!
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December 2021 by Danya D.
They crashed my friends car and didn't pay for damages and claimed there's no evidence beware of this place
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October 2021 by Tj Ander
Left grease stains in my carServices: Auto glass repair
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October 2018 by Daler B
Reasonable price and fast service. Thank you
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September 2018 by Dino Bryant Sr.
This was my first time using Frank's and I found him to be a very honest and sincere mechanic. I've been using the same shop for over 35 years and they recently retired. I was nervous about who I was going to replace them with. Frank made me feel very at ease with my choosing his shop. My advice, take your car to Frank's!!
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September 2017 by gary norton
Fast, High Quality, Honest and Fair!.... This is my go-to for all auto service.
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September 2017 by Adam Sitsis
The best part about working with Frank is that he's an honest mechanic. I'm not sure how common honest mechanics are, but on multiple occasions Frank has helped me save money, offered advice on how I should proceed moving forward, and taken care of my car when it needed it. And he always has time to see me, which these days is definitely a rarity.
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January 2017 by mark serges
good work, fair price, great people.
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December 2016 by Matthew Baker
Anytime it comes to my car, this is the only place I go. Frank is one of those small business owners that gives you the bargain that you get at all the chains but provides you with the customer service that only a personally owned shop could give.
