-
November 2023 by Kyle Hess
Friendly and knowledgeable. Welcoming environment and from the looks of it, plenty of good stuff on the shelves. Solid music choices too ??
-
October 2023 by Michael Retter (MiguelKenyonis)
So I’ve read a lot of a lot of the reviews, and they’re all mostly positive. But the consensus from the bad reviews seems to be about customer service. I don’t know if everyone else was in the woods behind the property, because my experience was fantastic because of the employees. I only came in to use the kiosk, which netted them exactly zero dollars. They easily could have let me struggle as I was having an issue initially. Not to mention I’m on crutches with a broken leg, and as I was struggling with the kiosk my “good leg” started to tire and become very wobbly. I wish I had the gentleman’s name, but he not only helped me with the kiosk but immediately got me a chair when he saw I was wobbling. That right there is customer service and how a small act of kindness earns repeat business. Thanks guys, I appreciate it!
-
August 2023 by Joshua Wright
Don't waste your time. Do your research and look around. Don't be an impulse buyer unless you have hundreds of dollars you just want to throw away on a firearm you can EASILY find soooooo much cheaper. Sell/Trade-In value will make you question if your hearing is going bad especially when you look in the case and see what the same firearm is being sold for.Long Story Short "Just Say No".
-
August 2023 by Paul I
I started going to cro during covid and since then I haven't gone anywhere else. The customer service, product selection, and accessories are always the best! I tell all my friends that cro is the place to go... My most recent experience I went to look at revolvers and/or possible .308 rifle options, and they are the most helpful, informative and friendly group of people to buy from. Even though I ended up not purchasing anything, they were still 100% ready to help and answer any questions as well as pop a few friendly jokes like we were all best buds. Highly recommend if are in the area for a great friendly but extremely helpful experience.
-
July 2023 by Diana Morales
Today was my second time here and they don’t disappoint. The staff is super educational and very friendly. Highly recommend this place!
-
May 2023 by T
Just sold one of my pistols at Cro arms, couldn’t be happier with the service and price they gave me. I called and got a rough appraisal. I came in and they had me out of the door in less than 10 minutes. Super polite and helpful. Next time I need ammo, accessories, or a new firearm I will be going right back to Cro arms!
-
May 2023 by Mason Hauk
Awesome place to find unique firearms, ammo, and accessories. The Manager, Tom, is an extremely friendly and thorough guy. They are very fair with trade values as well. Highly recommend Cro Arms.
-
February 2023 by Kella B.
I went into this store with every intention of purchasing a shotgun after a friend recommended them. After standing at a counter for 30 minutes I was never acknowledged by any of the staff, and there was only one other customer in the store. I left and made my purchase elsewhere. With service like this, I don't know how they stay in business. Save your time and go elsewhere.
-
November 2022 by Julian R.
I purchased a firearm from these guys, it had an issue that they said hasn't happened to them in years. I went back, they immediately fixed my problem same day in less than 20 minutes. The problem happened again And I returned again. They worked with me throughout the entire time I was having trouble with this firearm. When the problem couldn't be resolved, they took a part off of their own shelves and used it as a replacement to resolve my problem and didn't charge me a dime for labor or parts used. I was going to go to a big brand-name store to purchase a firearm but instead, I decided to shop local, I'm glad I did, all I have been getting treated like is like family. I highly recommend shopping local instead of going to a big brand-name store because you wouldn't receive service like this anywhere else. I definitely will return.
-
October 2022 by Joshua C.
Everyone here is polite and knowledgeable. Would recommend. Bought my first firearm from here and they made the process easy and efficient.
-
August 2022 by Timothy Bateman
Both firearm purchases I have made here have been flawless! Every single employee is knowledgeable in many different aspects of the gun world. Buying a high quality rifle is a big choice not only which one but price as well. When I selected My Zev 10.5 " I was well taken care of even though it was a shop favorite. These guys are awesome , great stock and a huge selection of ammunition. You may pay a little bit more but you are getting the expertise and if you have ay other questions after the purchase they are right there to help !Will be back , have found my new go to store - even if its 45 mins away !
-
August 2022 by T Miller
Beautiful shop and a great variety (because prices are so high that no ones buying from them) but they have the worst prices that I’ve ever seen. Trade-in value is way below par and the asking price for every single item (accessories, magazines, firearms, etc.) in the store is between 50-100% than the current fair market price. For newbies: this is a great place to do some window shopping but you would get better pricing anywhere else. Save yourself money and don’t buy at these prices. However, due to the current COVID conditions that has created a supply shortage, it’s understandable that prices have gone up but not this much! If you do NEED something very specific, they might have it in stock here but you will pay a premium for it.
-
March 2022 by William Farmer
Incredible shop! The staff are very helpful and knowledgeable of every firearm, ammunition type, and accessory in the store. You're not just a customer here, they treat you like family. Highly recommended!
-
February 2022 by Ap 103
I've done business several times here and had good experiences. I have seen lots of cultural diversity in the customers here, all whom are treated equally. I have noticed prices that have been on the high end or on par with others. The general atmosphere is friendly and welcoming. When bouncing my ideas off the guy about my next build for which I was looking for feedback, he was "unethused". I would do way more business here if it wasn't $50 for any outside gun transfer. I like the place and will continue to return.
-
January 2022 by Raine Pagan
Cro-arms has really good customer service. The salesman Vinny was very informative showed us a lot of different pistols and rifles made it easy for me to purchase my first AR. I highly recommend this store good customer service the owner and everyone there is friendly , wide range of varieties good prices go there you will not be disappointed !
