-
December 2023 by michael simmons
Cleaned chimney left all the soot in pipe going to wood stove from the cleaning which should have been cleaned out was more of fire hazard than before it was cleaned WAY WAY OVERPRICED DOUBLE OF 3 OTHER ESTIMATES I GOT FROM OTHER COMPANIES, PUT CLEAN OUT DOOR BACK ON UPSIDE-DOWN I usually go by reviews and ratings but this time was wrong absolutely get a few estimates from other reputable companies saved me $2500 by doing so and am very happy with new liner and work from other company knowing what I needed and quoted price of $3500 then went up to $5500 when I got written estimate. I ended up by doing my homework getting it done correctly for under $3000 so again do your homework you will save a lot of money for same job.Dont like writing bad reviews but dodged a bullet this time
-
October 2023 by Jeanine Nielsen
Hunter was very knowledgeable and answered all of my questions. He explained the process and made suggestions for a solid plan to restore my chimney.Service: Chimney repair & restoration
-
September 2023 by Y Nichols
This was my first time using this company and was very pleased. Prompt communication and arrived within time frame. I will definitely use them again next year.Service: Chimney cleaning
-
August 2023 by Debbie Quinn
The technician was very polite and corrected my very clogged dryer vent. Highly recommend this company?Service: Dryer vent cleaning
-
July 2023 by Yasie Kane
They were prompt and professional. I knew exactly when they were arriving and even sent a picture of their technician. He explained what he did and he was very courteous .Service: Dryer vent cleaning
-
July 2023 by Gayle Sensi
Wonderful service by Jason and the Soot Soldiers team! They took their time to make sure my dryer vent was clean and safe!! Thank you!!Services: Dryer vent cleaning
-
May 2023 by David Bainbridge
Everything from setting up the appointment to communicating until Tyler showed up was spot on PERFECT. Tyler was courteous,friendly and very knowledgable.I would absolutely not hesitate to use their service again. And the price was very affordable.Service: Chimney inspections
-
April 2023 by Teresa Conte
Super professional. Fantastic customer service. They will be my new vent maintenance company. They also provided the employee’s picture ahead so we knew what to expect.Service: Dryer vent cleaning
-
March 2023 by Gerald Jones
Hunter was courteous and completed the work in a timely fashion. I would highly recommend his company.Service: Dryer vent cleaning
-
March 2023 by pete keslosky
I myself being a retired regional manager in the customer service industry. Tyler was not only professional but courteous and polite. Tyler is the type of employee that I would like to have working for me at the time. Today it's far from you between people of his generation go above and beyond to be not only courteous but to explain whatever you may want to ask about the procedure . I would highly recommend your company. Look forward to doing business with youService: Chimney inspections
-
March 2023 by Mike Dyson
Very friendly and professional, did an excellent job replacing my chimney liner. I will definitely be using them again if needed in the future.Services: Chimney inspections
-
January 2023 by stephen fonash
Very pleased with Tyler who was very polite and professional in explaining what was needed to inspect the chimney and what may need to be done to repair it.Services: Stove & fireplace cleaning
-
December 2022 by William Soranno
Tyler and Hunter did an outstanding job under adverse weather conditions. They were professional and answered all my questions. They were very adept at solving an obstacle they encountered and were able to solve the problem. I recommend Soot Soldiers for chimney work!Services: Chimney flue cleaning
-
November 2022 by stacey Williams
Highly recommend! Googled chimney sweep and this company came up as their reviews were good figured we’d give them a call. Their receptionist was extremely friendly, knowledgeable, and helped us get a quick appt. We appreciated the text reminder as well as the text letting us know he was on his way and his picture to be able to identify. Our service tech was very knowledgeable, efficient, thorough and professional. He was honest and explained everything and went above and beyond even despite the horrible weather. It’s always nerve wracking to take a chance on a company just by Google searching but we certainly lucked out by choosing them!
-
October 2022 by Harrison Ghast
Jason Bullaro was an absolutely wonderful chimney cleaner!!! Jason is not only a very nice person and very informative but he knows everything there is to know regarding chimneys! He was punctual, kind, respectful, and highly professional!!! Jason and Soot Soldiers in general is fantastic!Services: Stove & fireplace cleaning