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April 2024 by James Akhtar
Very easy! Mrs lynn was awesome, some of the best customer service I’ve ever had!
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April 2024 by Debbie Yale
Just a quick little note, we had an awesome experience yesterday, Lynn and Devin were great. Mattress firm in Oxford is the place to go. They were not pushy. They answer all our questions and concerns..We actually bought two Tempur mattresses yesterday. They are very knowledgeable on their products.
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April 2024 by Carrie Jaffe
Lynn was incredibly knowledgeable and so nice too! What a pleasant shopping experience!!
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April 2024 by Rick Lenhart
Great customer service. Lynn was very helpful. My wife and have been shopping for a mattress for the past year and decided to give Mattress Firm a try. We were greeted by Lynn who showed us to the types of mattress we asked to see. Lynn was very knowledgeable about their product's. We were able to make a decision and purchase based on the great customer service we received.
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April 2024 by Marta Aguilar
We had the pleasure of meeting Lynn and she was super sweet and didn't rush us and help us find a great option for our daughter. Thank you mattress firm and thank you Lynn we will definitely be back.
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March 2024 by Elizabeth Scarboro
I had such a wonderful experience with Mattress Firm. The whole process was so easy. I'm confident I got the perfect mattress for my needs!! I highly recommend Mattress Firm for your mattress needs and if you're in her area definitely ask for Lynn Kymer!! She is extremely knowledge about the products and did such a wonderful job explaining the differences to me and picking the PERFECT & most comfortable mattress I've ever laid on. I can't wait until I have it to sleep on every night!! Thanks Mattress Firm and thanks Lynn!!
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March 2024 by Seth McNaughton
I hardly ever leave reviews, but Lynn and Devin were so helpful. From the moment I stepped into the store, I felt seen and understood by Lynn and Devin. They did everything they could to take care of us, and their expertise and assistance resulted in a dramatically improved quality of sleep.From the time we were little, the story of Goldilocks has shown us that three people in the same house can have wildly different sleep preferences. This makes mattresses especially hard to shop for, because you can’t trust reviews the same way you can for other purchases. Comments of “Too hard” / “Too soft” really don’t give enough context to whether that reviewer’s preferences match your own.But I can tell you our story and hope it resonates with you as you add yet anther piece of information into your shopping journey.For a number of years, we had a medium queen mattress and had discovered that we slept better after putting a 2” memory foam mattress topper on it. I’m a back sleeper, and my wife is a back/side sleeper. A couple years ago, we upgraded to a king mattress that was from an estate sale and cared more about the size of the bed than the feel; after all, that mattress retails for over $6000 and we got it for less than 1/10th of the price. It was a firm mattress, and probably a bit worn out, but at it must be a good bed, right?I struggled to sleep as well as I wanted for a couple years, preferring to take naps in the guest bed that was formerly our queen. I have a talent for falling asleep quickly, but often I’d wake in the early morning hours – still tired, but unable to sleep. My wife has always struggled with sleep and this was no different.After ruling out my sleep habits, and the night insomnia emphasizing my sore back, I was ready for a change. Mattress shopping was tough; we decided we wanted a medium bed but there were so many options.With Lynn's help, we we ultimately picked the Serta iSeries® 2.0 Hybrid 1000 12" Medium Mattress because it felt the best to us in store. But I was still a bit skeptical; how different did they actually feel? Plus, sleeping overnight is considerably different than lying there for 2 minutes.The first night, we covered our mattress with only the mattress protector and sheets. Because of those layers, I didn’t notice the cooling cover having any effect. I tossed and turned more than usual, but each time I woke up I was able to fall back asleep – so that was a win. I also noticed that my back felt rejuvenated after the first night. My wife said she slept the same as always.Before the second night, we added the two-inch memory foam mattress topper on top of the mattress. It certainly made the mattress plushier. Once again, I slept a full 8 hours without a sore back, but I woke up fewer times. My tossing and turning was minimal this time, and my wife slept all the way to her alarm. She said “I think the mattress does make a difference.” (and also was morning-angry that she was actually still tired and wanted more sleep and that she might prefer a worse mattress because that way she was already awake before her alarm went off!)Three weeks in, my only regret was the pillow we purchased with it because I had reverted to using my old pillow after three days since the medium profile pillow was too high. I called and Devin was able to help with this. Unbelievable customer service!
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February 2024 by Clark Bennett
Lynne was GREAT! She helped me to figure out which products would be just right for me! Count me as a happy customer!
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February 2024 by Sue Anderson-Gury
We were in looking for a new mattress. Devin listened to our needs, what our price range was, and was able to find us a great mattress at the right price.
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February 2024 by Benny v
Great service in and out quickly. Everything explained perfectly fantastic sales person and staff.
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February 2024 by Scott Knote
Great experience with Lynn. Very patient and showed us many options.
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February 2024 by Jose zavala romero
Good place
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January 2024 by Russell Moore
Devin was excellent! very helpful and knowledgeable!
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January 2024 by larry unger
Me and my fiancé went to mattress firm and had a fantastic experience the salesman Devon was very helpful and very knowledgeable about mattresses and helped us make a fantastic decision and purchase of our new adjustable mattress with remote control and Bluetooth and are getting delivered Sunday so excited thank you so much for all your help Devon he should get 10 stars for his help and knowledge and help with purchase thank you
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December 2023 by Elva S
We recommend it! they were very helpful to pick out a mattress that was good for us. And we got a good deal ?
