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“Great customer service. They helped get a shipment to Los Angeles that somehow went thru Guam and Hawaii get unstock in the USPS system. A few days after sharing tracking # and issue with them, they were able to contact Hawaii USPS to find the package and get it to LA. Above and beyond service!!!”
“The desk guy was knowledgeable, efficient, and friendly. The lobby was clean and had heartfelt and charming Breast cancer awareness and personalized Veterans Day displays.”
“This is a review going into the post office and mailing packages. This is a fine experience. Usually there is no line. The guy that's usually there is quite helpful and friendly.There is quite another experience about actually getting our mail delivered, but I don't think that's what you want to hear about.”
“Donna was knowledgeable, helpful and had a great attitude! I was in and out fast. It's amazing how a person with a great smile and attitude makes a day so much better, even if it is mailing out packages! I will be back and I hope Donna is there. Thank you Donna for a great postal experience! ♡”
“One of the most friendly & enthusiastic offices i've had the privilege of conducting business with! Also, well organized & rather busy! ? I was greeted with a professional smile that was encouraging & exceeded my expectations!”
“I don't understand why so poor rating. Out of all post offices around this is the best one. And The laurys station one is the worse where they mail stuff to wrong addresses all the time. But this post office is the best they do his work precisely and the treatment is high quality no complaints at all.”
“The nicest postal employees around! I have been mailing packages out every day for a couple of years and have never had any of the workers be rude to me. Everyone is always very friendly!! Thank you:)”
“The last girl that helped me was very pleasant, helpful, polite.. Terrific. The person that helped me a few days before that... Not so much. It's the post office! Be grateful they are there. ?”
“You can almost feel the energy come to life when you enter this particular office! The landscaping is pleasant, the office is well maintained, last but not least, I won't forget to mention the enthusiastic courier I met along the way!”
“I was treated with kidness. And the staff went above & beyond to help me. I'm just moving to Northampton & they were just delightful. Even gave me directions to the local places I had to go after leaving the P.O. ?”
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“The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!Keep up the great work and thank you for the service!”