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March 2024 by Amy Brennan
The man I talked to didn’t help me at all, and he rudely hung up on me after I had just asked him on how much there towing services cost
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December 2023 by Alexis Poehlman
Called AAA to get a jump for my car and Glen's Towing was who I was blessed to get! The ETA AAA gave me was over 45 minutes, but Glen's Towing was there in 15! Man that helped me was super sweet and informative. As a relatively new car owner with a older vehicle, it's always stressful when something goes astray, but Glen's Towing made this experience very stress-free! Thanks for getting me my jump and for the fantastic customer service!
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March 2023 by Philip Dowling
Irvin came out and replaced a dead battery in my car. He was courteous, friendly and very knowledgeable. He was also very helpful and their prices were very fair. There is no doubt that I will use Glenn's Towing if the need arises again.Service: Battery service
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March 2023 by Robert DuBois
One of their drivers gave me a tow on Monday after Thanksgiving (a busy time) 30 miles from Grantville to Mechanicsburg Pa. when my car broke down, and took care of reimbursement by AAA.
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March 2023 by Becky Fengfish
Stranded 90 minutes from home on Monday when my car wouldn't start. Called AAA and they told me the earliest they could send someone was the next afternoon!! 24 hours later! Called them back and she said she would try to "work her magic" and try to find someone. Huge Thank You to Glen's Towing for accepting the call and getting us and my car home!!Service: Car towing
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March 2022 by Brittany Rodkey
I am a AAA member and last night around 10 pm my car would not start I just bought a new battery a week ago and every time I tried to start my car I could smell electric burning from under my hood. Had my father come to help try to jump the car this is now around 11 pm. called AAA and explained the situation they told me they would send someone to try and jump it and if they could not get it to start the towing company would then have one of there flatbeds come to get the car. Taylor shows up first thing he says is with a huff and puff I was just on my way home like I was inconveniencing him that is exactly how he made me feel! My father explained to him what was going on and he said he had to call the boss to see if he should go get the flat bed or not, Mind you we were about 10 min away from his garage and the car was being towed another 5 min away. He comes back and says the manager told him no leave the car sit overnight and they can tow it in the morning.... I have no problem with this but the fact that I pay LOTS OF MONEY for AAA. I called in a spoke to the "manager" who had lots of excuses. Taylor worked 14 hours Taylor did call he told him to say no. What should they have done. The car was in a safe area. THATS NOT THE POINT! I only got home at 1 am and had to get up at 5 am so I could make sure my car got towed!!! My dad was a mechanic all my life and worked longer hours and he never refused helping someone!!! First your tech pulls in having me feel like an inconvenience and then I have to hear the manager make excuses. I would have appreciated more if when AAA called them they said we can not do anything to help this person because AAA would have called intosomeone else! AAA roadside assistance is 24/7! The only good thing about this situation is the man who showed up this morning to tow he was very very nice/professional!!!! I will never ever suggest this company to anyone in need of help or use them myself if AAA suggest them that will be a NO! Also put a claim into AAA! END OF RANT! :)Services: Battery service
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March 2022 by Karen S
Glen's Towing went above and beyond after a friend was seriously injured in a motor vehicle accident. They were very professional and caring at the same time. HIGHLY RECOMMEND!!!!Service: Car towing
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March 2022 by Melissa Hess
RUDE AND V UNPROFESSIONAL
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March 2021 by Ronak Surani
Too expensive
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September 2019 by Brion S.
I use Glenns towing more than most people ( guess I am lucky that way) and all his employees are great ,However yesterday Tajae serviced my vehicle he was courteous , knowledgeable , and helpful It's a pleasure using this towing service
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March 2018 by Sneaker StreetNY
I called using AAA. Asked to get a brand new battery. The man I spoke with insisted to give my car a jump and I told him it just needed a new battery. He came and wasted my time saying he wouldn't have the battery til Thursday. Guy never came back. Now I am figting with AAA because I'm being billed.Even worse the guy was wearing someone else's uniform. This is a pathetic business with con artists. Don't use them. They are frauds.
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March 2018 by Michelle Wilsbach
Locked the keys in the Volvo. Was worried because a few years ago it happened and the mechanic couldn't get it open. This time, Tyler showed up and had it in a minute with no damage to the door.
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August 2017 by Sean P.
I was in town to do some military work and my car would not start. Scott picked me up, and towed the car to the shop. Very professional and took good care to get car on/off the wrecker. He even dropped me off at the hotel, saving me about a half-mike walk at night. Very good experience. I have them at five even though it took a little longer than AAA suggested, but that may not have been all on the tow company.
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March 2017 by Joseph Awantang
Rotten experience. 1st contractor, Wayne, came out and hammered on the rim of my tire trying to break it loose for half an hour. He struck the rim bolt back into the tire. 2nd contractor Justin Nye came out with a tow truck. told me i would need it fixed. He called into dispatch to report what I told him, and the 1st contractor said the rim bolt was smashed in when he arrived. I called the supervisor who refused to take any responsibility, said take it up with AAA. I don't mind mistakes. I do mind dishonesty, and lack of accountability.
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March 2017 by Fawn Hughes
Did an awesome job and was very friendly, gave advice on how to possibly get car on road quickly. I would use again in a heart beat.
