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January 2024 by Mark M.
They said they had the Bronco in my color and just my options wanted. I told them I wanted 26K for my pristine Titanium AWD Edge, Garage kept with only 29K miles on it (that is the lowest price this trim level, miles under 40K is selling for now on autotrader (59 found in 200 miles). I drove 2 hours in a bad snowstorm to find that she made a mistake and it had a 1K sunroof I didn't want, etc.. And then I was handed off to a trade in appraisal guy, who couldn't find anything wrong with it or mis quoted, but said we wont take it for more then 20K, I was so beaten up by "Sales techniques". But hey, they got me there. I just didn't stay long. I left fuming. These are "Professional" hard salespeople. Very unethical and wasteful of my time. They use the typical sales gimmicks and dirty tricks. The only good thing that came out of this is that surprised by a bad snow storm at night for our 2-hour drive home, the AWD Edge drove great (with only highway/ summer performance tires!) when other cars and 18 wheelers were getting stuck on very shallow upgrades. It was VERY slippery/ Ice. Even the best 4WD do poorly on ice.
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December 2023 by Larry T.
Always good service. Gets me in quick. Usually drop it off the night before and they have it done by 9am.
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August 2023 by John V.
I can't say enough good about these people, especially Al, Nick and Skylar. Yes, they ARE a car dealer and yes, you have to have your negotiating skills with you when buying, but there is no pressure, everything is done with a relaxed, good humor, they are willing to meet you with a reasonable sales price, give you a good price for your trade-in, and they found us the PERFECT low-mileage, LOADED, used Corsair! We drove two hours to work with them when we had a large Lincoln dealer only 30 minutes away! We'd do it again! Wanna give me a nice discount on that used, red McLaren, Al?
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June 2023 by Les B.
I will simply say that when sold a used vehicle, I was told it would be detailed. It was not. When I asked about it, I was assured by Chuck, the internet sales guy, that it was. Even though he had never looked at it nor did Adam, the salesman who I spent seven whole minutes with and never went over the final work done. Chuck and the gang are your usual charlatans that you hope you don't get when buying a car. Mistruths and sidetalk, whatever it takes to get the sale. And I love my truck. I just don't like being told I am lying by someone that clearly has no idea what they are talking about. My fault for thinking they would be different.
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March 2023 by Rod L.
Took our Ford Escape to their service department three times for whistling/whine coming from under the engine, told it was normal, then told it was lid to air filter, then just normal turbo noise. In July get recall notice from Ford on transmission shifter bushings, though replacement parts are not available, will be notified by dealership when available but not to worry, it is still safe to drive. Two days after warranty expires transmission goes out completely while spending weekend out of state. Towed to nearest out-of-state Ford dealership and they immediately identify the noise as the transmission shifter motor and don't understand why Maguire's never fixed it the first time (while under warranty). New rebuilt transmission is $6000, Ford won't back their dealership's mistake and tell us to go back to Maguire's to see if they will help. Maguire's Service Manager says there is nothing they can do because they are "only a dealership" even though they failed to fix it while under warranty. Sent documentation to State Attorney General. Will be notifying Better Business Bureau next. They just lost a lifetime Ford customer. AVOID THIS SERVICE DEPARTMENT SINCE THEY ARE "ONLY A DEALERSHIP" FOR ANYTHING BUT ROUTINE MAINTENANCE YOU COULD DO YOURSELF. ONE STAR IS TOO HIGH A RATING AFTER THIS EXPERIENCE.UPDATE: Just got the notice from Ford Motor Company that the parts under recall are now available and their records indicate we have not had the bushings replaced. Copying everything and sending it to PA Attorney General to see if we can get anything back, including the if it is only reimbursement for the 4 service center visits.
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November 2022 by Lucien G.
My wife and I ordered a 2023 Lincoln Aviator. Salesman said it would be 6-8 weeks when we get the car. Long story short because manufacturers and chips etc It took 6 months for the car to finally arrive at dealership . So on 11/11-2022 went to dealership to pick up our new car, we had waited on. It was raining on this day so I thought at least they would keep our new car we worked hard to save for inside, out of rain so we could appreciate finally getting our new car. Well it was sitting in the rain, sadly. When we went into the building the sales person brought it into the bay, the car was wet, but it looked great! Sales person opened tailgate and the first thing my wife and I noticed was that they had ordered the wrong seats for the back seats. We asked for bench seat that could be folded down for our wonderful puppies, but instead we got captains chairs which in no way would work for our dogs. My wife was so upset and livid she would not even get in the car, because after 6 months of waiting, interest rates going up and up, we were not going home in our new car. this vehicle was supposed to be my wife car our new family car and I would take her car so I could drive to work with AWD. I have never seen my wife so sad. After watching my mother pass away this year, her nephew killed and her father struggling with stage 4 cancer right now. She had something to look forward to that was new and give her some hope. Not on 11/11 a day we were also going to celebrate Veterans Day since I am a 100 percent disabled veteran. It was a very disappointing day with maguires. Now we do not know what to do because buying a car has now become the absolute worst experience.
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January 2022 by Pam Cline
I had my Lincoln in for warranty repairs and when I dropped my car off they were ready with a loaner and kept me up to date with the progress for my vehicle. The service personnel were very accommodating and friendly. I will definitely be going back again for any service or repair that is needed.
