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December 2023 by Jeff Bruce
Absolute worst! Just needed a quick oil change so my daughter could travel with her car. Brought it in at 11:15 and they said they would take it right in which they did. An hour and 20 minutes later I went to check on it and all the tires were off and they tried to sell me stuff. I never asked them to check my tires. I only asked for an oil change. They told me it would be done in 15 minutes. 45 minutes later it still wasn’t done. I left and walked home. A total of 2 1/2 hours for a 10 minute oil change. Do not waste your time! I know better than to ever bring my car to a dealership for any kind of work, but I gave in anyway. Don’t do it!
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August 2023 by John V.
I can't say enough good about these people, especially Al, Nick and Skylar. Yes, they ARE a car dealer and yes, you have to have your negotiating skills with you when buying, but there is no pressure, everything is done with a relaxed, good humor, they are willing to meet you with a reasonable sales price, give you a good price for your trade-in, and they found us the PERFECT low-mileage, LOADED, used Corsair! We drove two hours to work with them when we had a large Lincoln dealer only 30 minutes away! We'd do it again! Wanna give me a nice discount on that used, red McLaren, Al?
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June 2023 by Les B.
I will simply say that when sold a used vehicle, I was told it would be detailed. It was not. When I asked about it, I was assured by Chuck, the internet sales guy, that it was. Even though he had never looked at it nor did Adam, the salesman who I spent seven whole minutes with and never went over the final work done. Chuck and the gang are your usual charlatans that you hope you don't get when buying a car. Mistruths and sidetalk, whatever it takes to get the sale. And I love my truck. I just don't like being told I am lying by someone that clearly has no idea what they are talking about. My fault for thinking they would be different.
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March 2023 by Rod L.
Took our Ford Escape to their service department three times for whistling/whine coming from under the engine, told it was normal, then told it was lid to air filter, then just normal turbo noise. In July get recall notice from Ford on transmission shifter bushings, though replacement parts are not available, will be notified by dealership when available but not to worry, it is still safe to drive. Two days after warranty expires transmission goes out completely while spending weekend out of state. Towed to nearest out-of-state Ford dealership and they immediately identify the noise as the transmission shifter motor and don't understand why Maguire's never fixed it the first time (while under warranty). New rebuilt transmission is $6000, Ford won't back their dealership's mistake and tell us to go back to Maguire's to see if they will help. Maguire's Service Manager says there is nothing they can do because they are "only a dealership" even though they failed to fix it while under warranty. Sent documentation to State Attorney General. Will be notifying Better Business Bureau next. They just lost a lifetime Ford customer. AVOID THIS SERVICE DEPARTMENT SINCE THEY ARE "ONLY A DEALERSHIP" FOR ANYTHING BUT ROUTINE MAINTENANCE YOU COULD DO YOURSELF. ONE STAR IS TOO HIGH A RATING AFTER THIS EXPERIENCE.UPDATE: Just got the notice from Ford Motor Company that the parts under recall are now available and their records indicate we have not had the bushings replaced. Copying everything and sending it to PA Attorney General to see if we can get anything back, including the if it is only reimbursement for the 4 service center visits.
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February 2023 by Rich W
I always have a good experience at this dealership.
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January 2023 by Jeff Vargo
Quick service. A bit expensive for an oil change but that was expected when I took it to a dealer. Personable staff.
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November 2022 by Lucien G.
My wife and I ordered a 2023 Lincoln Aviator. Salesman said it would be 6-8 weeks when we get the car. Long story short because manufacturers and chips etc It took 6 months for the car to finally arrive at dealership . So on 11/11-2022 went to dealership to pick up our new car, we had waited on. It was raining on this day so I thought at least they would keep our new car we worked hard to save for inside, out of rain so we could appreciate finally getting our new car. Well it was sitting in the rain, sadly. When we went into the building the sales person brought it into the bay, the car was wet, but it looked great! Sales person opened tailgate and the first thing my wife and I noticed was that they had ordered the wrong seats for the back seats. We asked for bench seat that could be folded down for our wonderful puppies, but instead we got captains chairs which in no way would work for our dogs. My wife was so upset and livid she would not even get in the car, because after 6 months of waiting, interest rates going up and up, we were not going home in our new car. this vehicle was supposed to be my wife car our new family car and I would take her car so I could drive to work with AWD. I have never seen my wife so sad. After watching my mother pass away this year, her nephew killed and her father struggling with stage 4 cancer right now. She had something to look forward to that was new and give her some hope. Not on 11/11 a day we were also going to celebrate Veterans Day since I am a 100 percent disabled veteran. It was a very disappointing day with maguires. Now we do not know what to do because buying a car has now become the absolute worst experience.
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November 2022 by J Ograv
Quick service. A bit expensive for an oil change but that was expected when I took it to a dealer. Personable staff.
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October 2022 by Andrea L
Best experience I have ever had getting an oil change. Super friendly, happy, and knowledgeable staff. This is something you never see any more. Quick and got the job done. No short cuts from thr customer perspective. Very pleasant to deal with.
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September 2022 by Rodney Smith (Smitty)
A pleasant place to spend time and car show was alsome
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June 2022 by Joan McAfoos
Great experience. Will be back!
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May 2022 by Thony Crum-Ewing
My other daughter bought a small Ford SUV.The sales team were very helpful in listening to what they were looking for, and choices. Thumbs up ? to the General Manager, he was very considerate and understanding. I give the Dealership a six out of five stars.
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February 2022 by Dianne Mozer
Didn't expect to be able to have my car inspected today, but they made it happen. ?
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November 2021 by Ed Erk (Sir Edrick)
We had PA state inspection performed on our RV. Brakes needed replaced. Clearance light was repaired at no cost. All work was completed satisfactorily. Helpful and friendly staff . . . We were very happy with our visit.
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November 2021 by Thomas Hildebrand
Great small town dealership with a friendly and helpful staff wether you are buying a car or stopping in for service. The Quick Lane can get busy so show up early.