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January 2024 by Jeanne Gargan
The staff at Jay Ann Intimates @Paoli are amazing. I stumbled upon this establishment by chance, but walked out a repeat customer. The staff was friendly and made bra shopping fun ( if that’s even possible)!
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September 2023 by Genna Gallagher
Great selection. The ladies couldn’t have been more helpful, i needed speciality bras. Not crazy priced. Great quality of products!!
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June 2023 by Susan Blakeley
The staff is kind and cooperative, especially in pinch! Thank you,Susan Blakeley
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March 2023 by Kathie Bushey
Deb was delightful and very attentive. She helped find me just the right merchandise. Met Sandy at checkout. They make a great team and are most welcoming. Recommend Deb highly!
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October 2022 by Brianne h
This review is long overdue! Sandy is amazing!! I went here after ordering countless bras online and trying to find ones that worked postpartum - nothing did and I was wearing uncomfortable bras for so long. Found this shop online and saw the reviews so decided to give it a try - what a great decision that was!! I now have sports bras, regular bras and lounging bras that fit, feel great and are comfortable. Sandy was so easy to work with and made me feel so comfortable throughout the whole fitting process. Excellent customer service. Would highly recommend this store and Sandy to every woman!
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April 2022 by Jordan Lee
Store has a great atmosphere and selection. Sandy took the time to make sure I was happy with the items we chose and ordered one we couldn’t find. Fabulous experiences!
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March 2022 by Emily Krawzyk
Visited for the first time today and was helped by a very friendly, knowledgeable woman. The wide variety of brands and styles offered was amazing! I was looking for something very specific to my needs and found several options. They are having a few more options sent from their other location so that I can try them on in a few days. Both of the women working there were so insistent that I find the absolute perfect bra that I need and that I feel comfortable in it. I’m so glad I tried this place, I’m definitely going to be a lifelong customer now!! I never thought I would be writing a rave review about an underwear store, but here I am lol. Seriously, I can’t recommend this place enough.
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February 2022 by Sherri Cohill
The staff are absolutely the Best! They go above and beyond to make sure you are satisfied with your purchase. I would highly recommend them to anyone.
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July 2021 by Ruth Ann
I had the BEST experience at Jay Ann Intimates! Sandy expertly found the perfect bra and shape wear to go with my wedding dress and dresses for all the events leading up to my wedding! And today, we found some new everyday bras as well. I’ll surely be a regular customer!
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July 2021 by Dee Higgins
Laurie and Sandy were the absolute best. Laurie started the process and was so informative. Sandy sealed the deal with her wonderful suggestions and know how. My main goal was being comfortable and I definitely feel that way now! I have learned so much and it looks great also. Thank you, thank you!! 5 star performance!
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July 2021 by Deborah Yarnall
I shopped in this store yesterday after not buying new bras for too long. I have had bilateral mastectomies with different reconstruction right and left. The person helping me could not have been nicer and I will be returning to shop.
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July 2021 by Karen Norris
Great service
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July 2021 by Stacey B.
Loved my experience shopping at Jay Ann's!!! Was concerned when Gie Gie's was gone but the staff was wonderful, caring and efficient!! I found everything I needed....and more!! Colors of bras I wanted they ordered and will drop ship to my home!! Everyone wore masks to keep their breast cancer clients safe!! Really appreciate and respect that practice!! Highly recommend Jay Ann Shops and their staff!!! The BEST!!
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July 2021 by Pat E.
I was a bit reluctant to visit Jay Ann Intimates as I knew the owner of Gie Gie Lingere who was so caring and help me through my 2 cancers. I was pleasantly surprised by Sandy, Jay Ann's store manager. She was warm, caring and funny. She was also knowledge and found a new bra which was comfortable for me in no time. I was so thrilled with the new bra that I wanted to purchase more of the same. Sandy suggested I wear the bra for several days and if I was still thrilled to call her and place an order to have the items shipped directly to me. How very thoughtful! While I miss "Gie", I'll be back to shop at Jay Ann Intimates.
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June 2021 by R B
Absolutely awful customer service! Not only were the two women there entirely unknowledgeable about mastectomy bras and prostheses, but the worst part was that they were also rude and inconsiderate. Especially considering how difficult and traumatic a mastectomy is, you expect to receive some compassion and kindness when you go in for a fitting. Even after we made it clear that we would be willing to pay for a good quality product, the ladies could not be bothered to explain the differences between what we were being offered and just pushed us to take whatever the first option was as it was "fine." They had no idea what they were doing and when my mom said she was looking for something just a bit smaller than what she has, they brought something FIVE sizes smaller. They were constantly rolling their eyes at us and do not seem to know anything about their own products. When you have had to wear a prosthesis for over 30 years, you would like to have someone that understands what the different products are and is patient to help the client. When we were checking out, I heard the manager loudly tell the younger saleswoman that "we can start drinking after this." The only reason we came here is because of how good the store used to be run when Gina was the owner, who was 100 times more knowledgeable and considerate than these new people. Their selection now is much smaller than Gina's and they are annoyed when asked to order something that they don't have in stock or the models that Gina used to have.
