LOFT is a store with friendly and helpful staff who provide excellent service. Customers often mention the staff’s kindness and willingness to assist, such as arranging dressing rooms beautifully and going out of their way to help find sizes. One staff member even called another store to set aside a specific size, showing great dedication. The clothes are described as gorgeous and appealing. However, some shoppers have noted a peculiar smell reminiscent of a horse barn, which they find odd but not unpleasant. Additionally, there are occasional moments where staff may not immediately acknowledge customers needing assistance, such as when fetching a different shirt. Overall, LOFT offers a positive shopping experience with helpful employees and attractive clothing, though some minor concerns about store ambiance and staff attentiveness are mentioned.
I usually don’t do reviews but the ladies in this Loft were amazing. Mary called a different store for me to set a size aside. She was an absolute doll. She makes me want to go back. Her energy was just fantastic.
July 2021
Not a great selection and wasn't even approached by the staff.
July 2021
My sister always finds something there for her small size.
