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April 2025 by Carlos Davidson
Cash I needed for rent money and debit card got stuck in ATM. Money did not transfer into my account and my belongings were stuck inside the machine. I called manager who was inside and explained the situation. He came out, we talked. He went into the machine and grabbed my debit card, and told me to call their customer service line for help with getting my money into my account. I called customer service, they told me that the manager should’ve handled that situation then and there. My rent money was no where to be seen and the manager did not care. Thankfully the customer service representative heard how I upset I was and got straight to work because this branch’s lazy manager could not do the same. Unacceptable. Go to Wayne, they are FAR more helpful.
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March 2023 by mark lampman
Absolutely worst banking experience I have ever had. Sara should not in any way be in customer service and the attitude I was given as a customer who has had no way to access funds for a week was appalling.
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July 2022 by John Daly
Dahlia,Sarah ,Ryan and Theresa provide excellent customer service and makes me feel like we’re family.
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August 2021 by ming chan
Great customer service, very friendly staff. I moved all my banking need into this branch
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July 2021 by Nathaniel Morihara
Brittany and Dahlia were super helpful when I came in needing assistance with a somewhat complicated request and they helped me think through solutions - thank you very much for the help!
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January 2019 by Zongle
Good branch, very helpful.
