Petco is a welcoming health and wellness company dedicated to improving the lives of pets and their owners. Located at 82 E. Lancaster Ave in Paoli, the store offers a wide range of brand-name products and supplies for dogs, cats, birds, small pets, fish, and reptiles. Customers often praise the friendly and helpful staff, with particular mentions of employees who provide excellent customer service. One employee, noted for his engaging demeanor, even interacted with children and offered guidance on setting up fish tanks without trying to oversell products. Grooming services at Petco, especially for challenging pets, receive high praise, with staff members showing patience and care. While most experiences are positive, there are occasional concerns, such as incomplete services like neglected nail trimming. Overall, Petco is seen as a great place for pet supplies, grooming, and a supportive community atmosphere, making it a popular choice for pet owners in the area.
I started going here when my local pet shop closed recently. The staff are friendly and very helpful. Irwin is ALWAYS happy and friendly to customers. He is a breath of fresh air in a dark world. Good job!
May 2025
The staff is very friendly and eager to sssist. I have always been treated to great customer service. Jasmine and Sarah are two employees I have interacted with recently.
July 2024
A great and helpful store prices are good a nice variety the employees are helpful
