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November 2023 by Lori Roman
Love this store! I have since I was a child... (thanks Grandmom)! <3. This was my first time in the Paoli store and I will be back! Special Thanks to Carol!
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December 2022 by John Collins
I’ve always found the sales associates to be helpful and knowledgeable. I tell them what gifts I need and I’m in and out quickly . My wife is always happy with what I get.
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November 2021 by Peter P.
Rude, obnoxious women work here, act like they're doing you a favor if they do their job, and are too busy to help if you have to return something (vs. purchase). The particular older woman who encountered me told me that they didn't have time to help me do a return because the store was closing (27 minutes later) and so I needed to come back another day. My time meant nothing compared to hers. And forget about the fact that I'm paying to be there, and she's paid to be there allegedly to make customers feel welcome and want to spend their money supporting this business. Five minutes later she offered "to help me" if I wanted to buy something. I reminded her that since she was too important and far too busy to help me five minutes earlier, she certainly didn't have time to help me choose anything. I watched her act busy doing nothing, and realized that poor manners are tolerated here by management.
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January 2020 by Olivia Avila
It is a nice store... but what I find if you don't go there every week or spend large amounts of monthly... they don't notice you in the store! I was in there looking at alot of lovely clothes no one asked me if I needed any help or even mentioned the specials. But I did hear them say it to others who walked in after me. I don't expect them to be my friend but you can acknowledge me as a person when I come to shop. Not hard to do.
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January 2020 by Martha Nelson
Excellent service. My go to place for not casual clothes
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October 2019 by Sally S
They have nice merchandise
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August 2019 by Joyanne Ogborn
My sales person, Kathy, was awesome! Went outside my comfort zone on skirt and top, but Kathy was very helpful and reassuring outfit would work!
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March 2019 by Robin P. Castellano
Normally, I love to shop here . But not today , I was looking through some tops and the sales woman who was tall with short blond hair told me not to touch the clothes they needed to stay neat. I was appalled and mystified !Aren.'t you supposed to touch clothes , to find your size , to see if you want to buy them or not? The complete lack of courtesy, and customer service , was deplorable! I will never shop at that location again!
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January 2019 by Delores Sellers
Fantastic. Love this store
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August 2018 by Ashley M.
Thank you Carly! I saw this beautiful green jacket in a Talbots catalog but online they were sold out in my size. Carly found one in another city in my size - the last one! and they are shipping it to me soon!! Thank you thank you! I love my Talbots!
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July 2018 by Celia P.
This store employs women who don't know the product line, whether you call or go in (I have done both). Please answer the phone like you want to be helpful. Rudeness is not a character trait for hire in a store like Talbots. Know your product and be helpful... otherwise look elsewhere for a good Talbots store. I would not recommend going to Paoli.
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May 2018 by Marsha Crum
I always find something wonderful there.
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May 2018 by Claire Swarr
Love their clothes
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May 2017 by Margaret Zehner
Love it!
