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November 2023 by Nick Moore
Got my new front door from Paradise, great quality and fits well.
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May 2023 by Dawn R Patterson
On 3/22/23, the driver of a tractor trailer truck delivering very large materials to a construction site on a narrow neighborhood street, damaged my front lawn. On the 22nd the driver stopped and took pictures of the damage. I was also given the name of the general manager, Mike. I called Mike on 3/28 & 3/31, leaving a message both times. I have yet to receive a return phone call. More recently, I sent an email to Builders First Source and the contracting company Kenny Construction Group. Again, I have yet to receive any response to my efforts to communicate with the company. The emails were sent on 5/12 and a follow-up on 5/23. Customer service is tremendously important, and essential when hiring a company. I am beyond disappointed that Mike from Builders First Source has not responded to any of my communications. I would not use this company, if they cannot respond to sincere communications. If they have damaged my lawn and not been willing to discuss rectifying the situation, I can only image how they would interact with honest business transactions. I recommend that you NOT use this company.
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March 2022 by Soto Abismael
Worst place to work unsafe all the fire extinguisher and emergency doors are blocked they always own you money and the excuse is we working on new system but still not paid you right
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October 2021 by Catherine Lekowski
Picked up custom made doors. Great service & support.
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September 2021 by Bo Mullins
Great feat unload..
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January 2020 by Peace Boisen
Ordered windows, the significantly lower the price for the quantity, and also covered for a misquote on their part. I might add more once I see how the windows go in but I think it’ll be great
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August 2019 by Main Frame
A white haired balding truck driver for this company wouldnt let me pass him on RT 30 and nearly caused an accident by swerving not only into the middle lane but also into oncoming traffic lane which forced me up against the guard rail.luckily I have a car thats fast enough to get by him! I talked to Andy on the phone almost two weeks ago with the license plate # and description of the man who almost caused a major accident and he shouldnt be on the road!!! Soon I will be stopping in and finding the driver myself if thats what it takes to make something happen I hope he loses his CDL and at first I called the wrong BMC and they were based in ohio and said Im not the first to call and complain. absolutely the worst experience in my 10 years of driving!
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August 2019 by Evan Frame
One of their truckers didn’t like that I wanted to go in the middle lane to pass him on RT 30 near the urban outfitters so he proceeded to swerve into me forcing me up against the guard rail into the oncoming traffic lane. Luckily I was able to squeeze by without an accident and I called in and spoke to Andy two weeks ago with the license plate number and the driver who was a white haired balding male. I do not want this to happen to anyone else. Something needs to be done and this driver shouldn’t be behind the wheel of a truck! I’m not going to let this go and will stop in if I don’t hear something about this soon! Scariest experience I’ve had driving ever and he’s lucky that no one was hurt or killed that day on July 16th!
