GameStop is a store where customers often experience helpful and friendly service. Employees are knowledgeable and willing to assist with trades, product recommendations, and finding the right items, whether it's games, controllers, or systems. Many staff members go beyond expectations to ensure customer satisfaction, offering personalized advice and support. The store is appreciated for its positive interactions, kindness, and willingness to help customers find the best products for their needs and budget. While some locations have had negative experiences, others, like the Parksburg store, stand out for excellent service, including assisting with returns and addressing customer concerns. Overall, customers value the helpful staff and the store's efforts to provide a good shopping experience, especially for those new to gaming or looking for specific items.
Brandon is an amazing employee at this location. Helped me with a mega trade in of all my old junk and got me set up with a new system. Super knowledgeable and a great salesman. One of the best customer service experiences I've had in a long time. Thank you Brandon!
March 2025
My sister worked here and had a great time, whenever I went their to buy things, they always made sure to treat us with kindness and help us find what we were looking for, even recommending the best products for our systems and price range
January 2024
Walked in and girl working had horrible attitude when asked about video releases
