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February 2024 by Rachel Nelson
Very good customer service
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January 2024 by Rodger Sundo
Help with good prices. Great folks know their stuff.
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January 2024 by amy hardy
The gentleman who set up my phone was fabulous. I made the mistake of transferring to Comcast for a few months and was very unsatisfied with my service and I'm happy to be back at cricket!
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October 2023 by Denise Hill
The guy behind the counter is ? he was very compassion ,my brother is in a wheelchair unable to go to the store,,thanks very much,I don't know his name.
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May 2022 by Cohrey Cook
Gina the manager was great and very knowledgeable took her time explaining the different phones and rate plans also transferred all my information and gave me a great deal on my case and Bluetooth, I will definitely come back to this location
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April 2022 by Marion Reynoso
Visited this store and was treated so bad by the store manager “Gina”. I’m 80 years old and have never been so humiliated in my life. She embarrassed me in front of seven other people by speaking very loudly and when I asked her to lower her voice, she stated I’m not talking loud to you and I’m not waiting on you anymore. She then went to the middle of the store and ask in a loud voice , to the seven people there, “Did anyone hear me speak loud to her”? This was so embarrassing and humiliating. My phone was still under warranty and she wouldn’t even listen to me, all she keep saying was this model is five years old and you need to buy a new phone. I will never go back to that store again.
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March 2022 by Donovan Russell
Visited to get a new SIM card for my roommate. Experience was pleasant and quick. After dropping it off, it was quickly realized her sister’s number had been attached to the card. Calling ahead to alert the store of the problem and that someone was coming to resolve it, the lady was insistent the issue was none of their own and I must have given the wrong number. Even lying about our interaction stating I had said to put the main number on the account(which was her mother’s btw). Apparently our friend who went in the second time had a much nastier welcome. While I don’t have her sister’s number to have given, this whole thing could’ve been avoided with some accountability. Extremely unpleasant
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February 2022 by Denise Morrow
Thanks Gina! You were very patient and nice and friendly and knowledgeable! I will always ask for you when I need a new phone or have questions. Thank you!
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January 2022 by SnappingTurtle801
Within just a look at some phones was not planning on buying one yet. Couple of employees seemed annoyed that I wasn't buying anything. I asked one question and two of them circled me like vultures. The stood there on the other side of the phones from me watching me like a hawk waiting to pounce if I decided to buy a phone or he was waiting to see if I was going to steal a phone which would not be an easy task plus I'm not a thief anyway not that he knows that but still back up and get away from me and let me look. If I need you I will call you. You'd think that they were white and I'm black which I am, but they were all black also so I don't know what was going on there. Talk about feeling uncomfortable and unwelcomed. Geez Louise!
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December 2021 by Donna Bayne
I needed a new phones and provider and stopped here randomly to check prices. Precious waited on me and she was fantastic! It was pretty busy and she was waiting on me and many other people at the same time just as happy as can be. She got me all the deals available and completely set my phone up. It’s so rare to find people happy at their jobs with everyone being so short staffed and I was 100% satisfied with my visit.
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December 2021 by Neha Drake
The lady in there is very rude. She was just sitting inside with the door to the store locked. We knocked and called. It was 2 hours before closing. Then when we asked if they were open, she said something rude then walked to the back room and shut the door.
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December 2021 by Albert Scott
Very helpful took my documents went through them wit me talk to customers service for me and everything thanks
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November 2021 by Keith Freudenberg
The girl that waited on me at this location gets it!!She was so friendly and knowledgeable.They couldn't have done anymore to satisfy me. They weren't just pushing for a sale but were looking out for me. I will be returning here again soon when wife is ready to upgrade her phone.I will highly recommend this place to anyone I know.
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October 2021 by Valerie brown
I am a senior citizen and lady that work there on sunday ha a lot of patience with me.
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September 2021 by Toya mills
Zions was a great sales person an very knowledgeable of her job she is a great asset 2 company
