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February 2024 by Dorian smith
Decent place to workout at, if you don't mind a dirty gym, not all but some of the younger generation just want stay on their phones and not do what they were hired for. No paper towels or cleaning fluid in machine equipment dirty and weights out in aisle too be tripped over plus you can wear street clothes and nobody says anything. A lot to be desired!
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February 2024 by Charles Johnson
I had to freeze my account for medical reasons for 90 days. I was told that my monthly payments would freeze except my annual membership fee which I agreed to and understand. I was told fro. Their staff that NOTHING would come out my bank until September. I awoke today to find a charge on my bank account putting my account in the negative as I am on a tight budget and I plan for every payment. I have called the branch, the billing department and the corporation just to be told that my account would be refunded in 8 to 10 days. Everyone knows after so many days the bank charges you more. Mind you I never had an overdraft or any other issue with Planet Fitness until today. The manager (Jake) was not polite at all. I said if you cant fix this then cancel my accounts on which he replied I already canceled them. 8 then asked would you allow someone to mess over your bank account he replied we are not talking about me we are talking about you. Now I am waiting to hear from the owners...I am changing my review because I went in and spoke with Jake whom since Ive been going there has always been helpful. After we discussed the problem and after discussing and seeing that there was a misunderstanding I will be returning to Planet Fitness as soon as my Doctor clears me. Thank You Jake for taking the time to make me feel like I wasn't just a member, but a person
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February 2024 by Ashley McDowell
It's okay, a little dark. There was clearly a fitness class going on in the back of the gym lead by a personal trainer who was not planet fitness associated. A little annoyed because they took up the whole stretch area back there.Gym staff were nice and greeted me when I entered and exited.
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February 2024 by Yvette Glover
Always pro rating something. Ten dollars a month is a breeze compared to other places, it's also very convient being in Penn Hills, I can actually walk there in the spring summer!
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February 2024 by April Smith
Love working out here...no judgement!! ?
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February 2024 by Lisa L
The last few times I visited I was not acknowledged when walking in nor when I was walking out. Staff was too busy looking at their phones. And one day when I asked for instruction on how to use a machine correctly it seemed like a chore to the staff? The women’s restroom had slippery when wet signs out along with a bucket and mop but the floor looked like it hadn’t been cleaned in days! In the workout areas there are always paper towels strewn around on the floors. Need to clean this place better. And have friendly staff!
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February 2024 by Sean Jeffries
Staff welcoming no wait on equipment. Excellent!
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December 2023 by craig bean
Equipment is plentiful and available so exercise time is productive and without waiting...
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December 2023 by ryu shinzaki
Nice gym, person at the front desk was helpful in getting my membership transferred over from a different club.not to crowded when I was there.
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October 2023 by Abigail “Abby” Bishop
Overall pretty good gym but the shopping center it's in is lacking. Only actual complaint is no cleaning supplies by the treadmills at the register. You gotta go a bit to get them and after a run that SUCKS
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October 2023 by Average Guy
Plesant atmosphere, little to no wait time and members mind their own business - 09| 23.
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October 2023 by Espoir Loufoua
An exceptional place with good, clean equipment… highly recommended especially with the relaxing armchairs
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October 2023 by Sheila Bozlinski
Friendly, helpful staff. Clean will maintained club.
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June 2023 by Philippa MaQuente
Great low cost convenient gym option! Lots of equipment to use in a friendly, peaceful atmosphere.
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May 2023 by James Conner
I was surprised at the quality of all the equipment and amenities that they offer
