Pennsburg Ace Hardware is a locally owned and operated Ace Hardware store, part of the global network of over 5,000 Ace stores. As the "helpful hardware folks" in the community, the store is committed to providing personal service, quality products, and a convenient shopping experience to its customers. The store has received consistently positive reviews from customers. Reviewers praise the knowledgeable and friendly staff, who go above and beyond to assist customers. The store associate, Brandon Q., is highlighted for his exceptional customer service, patiently helping a customer find the perfect paint color despite the time-consuming process. Customers also commend the store's overall quality of products and services. With 10 years of personal experience, one reviewer notes that the staff is "first class in customer service," mentioning positive interactions with employees like Jeff and Mason. Another reviewer had an excellent experience purchasing a Stihl Weed Trimmer, highlighting the staff's expertise and their willingness to help find the best price. The store's paint department also receives high praise, with a reviewer noting the manager's accommodating approach when the store did not have enough gallons of a higher-end paint in stock for a large job. The reviewer recommends Pennsburg Ace Hardware for paint needs, particularly for larger jobs requiring advanced planning. Overall, Pennsburg Ace Hardware is described as a reliable and customer-focused hardware store, where the staff's expertise, friendliness, and commitment to providing the best possible shopping experience are consistently praised by satisfied customers.
Marsha was very helpful in finding everything I needed
November 2025
The store associate was very helpful and knowledgeable. Very kind and friendly. Couldn't have asked for a better experience
September 2025
10 yrs personal experience w/Pennsburg PA store. Top quality products. All staff first class in customer service. Recently dealt with Jeff and Mason who continue to prove my assessment.
