Old Navy offers a nice variety of clothing, though many items often lack sizes, which can be disappointing. The staff is praised for being extremely helpful, even going out of their way to assist customers, such as checking other stores for specific items. The store is usually not very crowded, and there are great sales, especially during the holiday season. Customers appreciate the clearance deals, with one reviewer sharing a significant purchase for charity. Overall, the friendly and supportive staff enhance the shopping experience.