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“Very nice, polite and helpful. Went to 2 previous post offices, one on Horsham Rd and the other on Markley St. they were unbelievably rude and wouldn’t even let me make an appt for a passport renewal. Those people are just lazy. The one was excellent on Doylestown rd awesome.”
“Highly recommend for passport photos/submission. I had my two little ones as well and the woman (whose name I forget) was amazing and very patient/helpful. Thank you!”
“The staff is always pleasant and very helpful with your postal needs!Elizabeth is always upbeat and smiling. Such a sweat heart! Highly recommend Chalfont Post Office!!!!!”
“I've used this small post office for years, since it's walking distance for me. Never had a bad experience with the staff. Packages are always sent on to the main Philadelphia distribution center the same day and have never been lost. During peak hours, sometimes there is a short wait, but staff have always been friendly and efficient.”
“Deb and crew made our 5-family-member passport experience smooth and painless! Make an appointment, show up on time, and come with the proper paperwork filled out, and it’s a breeze!”
“Absolutely the best, most convenient Post Office anywhere in the area. Always clean and most importantly the customer service is always friendly and above and beyond kind and helpful! Thank you!”
“Woman who works there is always courteous and informative on different options for mailing different items.
Not the closest USPS for me , but my go to one because of service.”
“This post office has truly become a gem in our community. The staff is not only friendly but also incredibly helpful, making every visit a pleasant experience. It’s so convenient to get in and out quickly, which I really appreciate. Their warm and welcoming atmosphere always lifts my spirits! Just remember the window does close for lunch 12 to 1:15.”
“It’s the cleanest lobby in the lehigh valley , floors shone like glass , mirror like reflections , the scent is like a perfume store in France and the gentleman clerks are suburb”
“Fast and friendly. I usually don't have to wait too long to get service. The people here are always knowledgeable and in a good mood. The same cannot be said for all post offices. Always appears clean and sanitary.”
“Went to this post office reluctantly this morning g after seeing all the bad reviews. Anyway wow was I pleasantly surprised. They have a different employee working now and he was great. We had a nice conversation and I wanted to share this excellent experience.”
“There is a new postmaster here and after living here for many years now I finally have hope. The cranky and rude former Postmaster here finally retired and they brought in someone who is from Brooklyn and he is kind and courteous and trying to really bring this post office around and I hear now its better than some surrounding small post offices. Now they have two pickups that take our mail(I live in the Tinicum section of Ottsville) to Philly distribution center which now also is better than many small surrounding post offices and he is trying to update and bring in more services like full passport service because he empathizes that we should not need to drive far to get these services.
Also I see our mail delivery is much better and daily again and even earlier many days! I am very hopeful and grateful!
Julie Wenskoski”
“I don’t know why everyone gives this place such a bad rep. I was helped by Dwayne. He was great, to the point, and extremely helpful. Kudos to Dwayne! The place was clean, staff was helpful, and I was in and out in five-ten minutes.”
“I really don't understand any of the negative reviews about this post office. I've been going here for over a decade and the staff are some of the friendliest of any post office that I've ever been to. From my experience, the people who seem to be frustrated are the ones that aren't educated with the mailing system in one way or another. They don't know how to label their packages, they don't understand each of the services, they complain about pricing, they have no concept on how long a package will take to get to its destination or they have the patience of a fifth grader. Every single time I've been here, I've been treated with respect, everything has been efficient as far as process and any questions I've had were were answered in a timely manner.”
“These people are great, professional and helpful. There has been multiple times over the years where it was my first time doing some kind of sending, priority, package, oversees, money order and they have helped me. Fantastic people, who work really really hard!”
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“Very helpful and responsive when I called to check on the status of my package delivery. The woman I spoke with on the phone called my mail carrier directly to give me an idea of when my package would be delivered. I simply looked up the direct phone number instead of using the 1800 line and I got through to a real person right away.”