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January 2024 by Ryan Wolf
The guy that was in the parking lot changing a battery is a good representation of what customer service is. I'm sorry I didn't get his name. It wasn't the guy that rang me out. I was in a hurry to get down to my daughter who ran out of gas on the 17th. Cold as heck outside. I needed a gas can. I was ready to head out back down the road because I didn't see one, he stopped me on the way out and asked if I needed help while he was still helping the other customer in the parking lot and pointed me to the gas cans. The other staff member, whom I didn't even notice, rang me out. Either way, advance is usually my choice compared to awful zone.
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January 2024 by Dave Wenrich
Had the battery I needed.
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November 2023 by I See Magic
If you need parts, service, or great customer service regarding auto parts or needs. I have to say Dave and Sammi were amazing. I had 3 of my studs break on my hub. Not only did they go above and beyond, but Dave looked for every possible tool that could help me. From looking up videos on their phones to coming outside of the store to check on me. This was 10 STAR SERVICE!!! Best experience in my 37 years of life from an auto store hands down. Thank You Dave for going above and beyond and thank you Sammi for looking up videos. Without you guys I may have had to call a mechanic. Thank you! - The Magician (the real magic was that slide hammer lol)
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November 2023 by Bryan Hansbury
Vast inventory of parts and suppliers. Staff goes to lengths to help make the right choices
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October 2023 by Mandey Fava
Fixed my battery in record time on a Sunday!!
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July 2023 by DmrCreations
Abraham had such wonderful customer service...he was awesome...thanks so much.
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June 2023 by Nick Ray
Advanced Auto Parts is the best car parts place to go to. Up yours Jeff Bezos
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May 2023 by Christina McNeill
Always have, or can get, the auto parts we need!
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March 2023 by David Wislowski
Don is the man. He helped me pick out the best battery for my vehicle and installed it for free. He should get the salesmen of the year award!
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January 2023 by Lorraine Shakespeare
They're very helpful and understanding
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January 2023 by George Hunter Sr
Had what I wanted and they were quick & friendly
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December 2022 by Brody Morrow
Called in to purchase a replacement battery as well as have it installed and the employee I spoke with said it was “too cold” to do a battery install. Went to the trappe location hours later and was in & out with my new battery installed in 15 minutes.
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October 2022 by Anna Woodford
Great experience there today! I went in for a replacement headlight and John was very helpful. I will be back for my other auto needs.
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September 2022 by Anna L
Great experience there today! I went in for a replacement headlight and John was very helpful. I will be back for my other auto needs.
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July 2022 by Jeanette Smith
Dave was extremely helpful with helping get what I needed! 10/10 service
