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“From the second we walked in the door at Matterns, we were treated like family. They did not act like salesmen trying to sell us something we didn't need. They took the time to explain different models and things we did not even consider. We went to a big box store to check out some models there and not pne person spoke to us the whole time. We knew then that we would be heading back to Matterns for our purchase! Delivery was seamless and professional ?. Competitive pricing and excellent service all around. We will get all of our appliances from Matterns and spread the word to others too!”
“What an incredible experience I had. Karen is so helpful and really defining which vacuum is going to suit your needs, and she takes her time and explains anything about the vacuum that you really should know.
It was a delightful experience and I will be back.”
“Had a great experience with CJ Miller Vacuum. They were extremely helpful in resolving an issue for me. They are clearly very focused on their customers and I highly recommend!”
“Just wanted to share positive feedback. I had the best experience. They were able to order a stove part for me that was affordable and went above and beyond to help.”
“My elderly parents had their new GE fridge installed. The young men were polite and did a wonderful job installing the new fridge. They also did a good job hauling away the P
previous Kenmore fridge. Thank you!”
“Had unusual request regarding DIY Saab bodywork. Thanks to Jennifer in Paint and to Anthony for hearing it out and steering me in right direction (plexiglass). Totally helpful!”
“Friendly staff in the warehouse. My appointment was scheduled on my end for 0700, but the warehouse says receiving starts at 0730. I arrived at 0630. Not a good idea! There is a lot of box truck movement and they are not patient! If you pause for one second, you will be in someone’s way!
Luckily, I found a spot to pull in and park to wait. It’s where they load and unload flat bedders. But don’t count on that space being available.
Better to park on the off-ramp and wait until just before your delivery time if you want to make sure you’re not late. Traffic along the way when I came in at 0630 wasn’t too bad at all.
*Receiving says to park outside the gate and wait until your delivery time. Personally, I’d rather not be in the way at all around here.”
“We can't speak highly enough for the manager of the store, Doug, who was outstanding with helping us with a major purchase! He was knowledgeable about the product, helpful with logistics and had a good all round sense of humor! Would to to this particular Home Depot for our next large (and small) purchases!”
“Honestly, I had a pretty poor experience here when a truck rental reservation was cancelled by the store last minute. Customer service desk was not particularly helpful. However, Sean (a manager of some sort) worked his hardest to find us a suitable resolution. He went above and beyond in calling other stores to get us a truck rental. Good service and commitment to your work deserves to be appreciated.”
6AM - 9PM
295 Armand Hammer Blvd, Pottstown
Appliances
“I want to leave a positive review for your store in regards to the outstanding service I received. Brian Raab- provided outstanding customer service and knowledge in regards to an issue I had with an appliance order. He was very compassionate and understanding. What an amazing asset to your company to have such an awesome employee. Good job Home Depot!! ❤️”
“We have been using McConnell's for years. They have always been polite and receptive. You are buying a used appliance for a reasonable price. Every appliance we have bought from them has worked perfectly.”
6AM - 8PM
181 S Gulph Rd, King of Prussia
Appliances
“Tomás at the King of Prussia Home Depot tool rental department was extremely helpful and made sure I rented a truck that I was comfortable driving. Great service, I'll be back for any other tool or vehicle rental needs.”
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“Staff at Appliance Alliance are very knowledgeable and helped us pick the perfect refrigerator for our space. They recommended a local craftsman to come and verify the unit would fit our tight space and was able to trim our cabinet just enough to allow it to fit.
Happy to have the additional inside and ice making capacity our recent purchase from Appliance Alliance gave us.”