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January 2024 by Meghan C.
You need to have more than two registers open, especially when the store is packed due to an impending snowstorm. I spend more time waiting to checkout than I do shopping. Nobody with more than 15 items should be using self-checkout, yet this is the reality when only two cashiers are on duty. I appreciate a friendly cashier, but when the lines are long, they need to be working with a sense of urgency, not taking their time to chit chat with each customer.
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January 2024 by Regina F.
Always a great experience at this location. Store is well stocked and employees are friendly and helpful.
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September 2023 by Benjamin Schwantes
You can use points from your Giant Card to save money at the pump. The station is easy to access. The pumps work well. Not much else to say.
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September 2023 by Phyllis D.
Fresh produce , good weekly sales , knowledgeable associates. The Direct shopping teams are great also
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August 2023 by Tim F.
Ambiance. Folks! Big brother is watching you. And it's a Giant. And they're happy to let you know about it. When you're pull up in the parking lot. That weird looking stationary light looking apparatus is actually cameras. And it announces itself. On a loudspeaker. "You are being watched. For your security." Or something like that. In suburban white land. Seriously. Time to head for the hills. And I'm gonna plant a cherry tree. No way I'm paying Giant $12.99 a pound for cherries. Or like Aretha sang, "Ain't no way for me to love you, if you won't let me."
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November 2022 by Tracy Masters
Beautiful roses on the sidewalk.
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September 2022 by Scott Ziglar
No signage anywhere indicating you’ve separate hours for beer/wine purchases Not convenient Poor customer service
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April 2022 by Harry W.
The cashiers aren't all honest. They tried to tell me I only gave they two tickets when I gave the woman three . She through one of my tickets in the trash a few feet away. I told the cashier to get a supervisor they. Looked finally the cashier knew I wasn't leaving until they found my winner $101.00 the cashier stopped saying I only gave her two tickets when I told the supervisor I had a picture on my iPhone. The cashier went to the trash can a few feet away where she through my winning ticket. Be advised not all cashiers are honest.
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February 2022 by Paul Ley Harris
My customer service since I work here!
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January 2022 by Leah Sims
This location could’ve had better gas prices.
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June 2021 by Karen Pappas Stipa
We have been loyal customers of Giant for years but this Saturday was an experience that deserves a shout out! I was already through the checkout line when I realized I left my wallet at home?♀️. Not only did the cashier help me repack my items into my cart but another store worker, Katrina (sp?) offered to hold my cart in her section while I drive home to grab my wallet. On a busy Saturday, these two workers went above and beyond! Thanks for hiring great individuals in Phoenixville!
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April 2021 by Ajl L.
best. store. ever. i walked in, everyone was very nice. except this d*** blonde at the counter. very cheap though and has a big lot. i did wait in line for a while even though i am a veteran of vietnam but i guess that is okay. deli meats were very nice,
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October 2020 by Lucia M.
I have been shopping at Giant for years and am very disappointed lately!! For some reason they never have their own store brand products which I like better. Their site brand soda is almost empty, same with their fruit juices and toilet paper! I don't understand this! I have spoken to store managers and they say they order these things but they are not delivered. Maybe I should just shop elsewhere!
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August 2020 by Chase M.
This Giant is a good place to shop at. The customer service is great, and the food and drinks are at a reasonable price.
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July 2020 by Beth F.
I typically have a decent experience at this Giant but today was the worst. 40 minutes waiting for one deli item!!!! Meanwhile 3 staff chatted with each other while barely moving. I was even notified it was done but still waited 14 minutes for her to complete it. They totally missed people and could care less that people were waiting so long. Horrible.