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January 2024 by Emily Gurka
Trust. this. place. They have done work on my boyfriends car before so I called up in a pinch and they were extremely helpful. Totally took care of me and hooked me up. As a young woman, I'm still sometimes learning where to go for certain things and who to trust to not take advantage when it comes to cost. Ott's does not take advantage of you and is such a nice, warm family place. They also have a sweet dog to greet you as an added bonus :) I'll absolutely be returning to Ott's when in need!!
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October 2023 by Larry Kaufman
Have been going here for several years honest down to earth
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September 2023 by Tim Howe
Joe is an incredibly consistent mechanic and puts me at ease compared to the Norristown Dodge shop. He explains things in layman’s terms, takes photos of work done, and is transparent about pricing.He just serviced my 11 year old Jeep and new issues kept popping up, but he continued to keep me in the loop and resolve it all.Highly trusted and while you’re there, say hi to his friendly pup, Junior. Thanks Joe!
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August 2023 by Karen L Lantz
Service was excellent.Quality of repairs was excellent.Timing was excellent.Donna had a quality of compassion not seen in most businesses.
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May 2023 by Tom And Edward W.
Did a great job repairing our Bronco. Great service. Knowledgeable team and good follow up on questions. Hope to not need more body work, but good to know Donna us there if we do. No regrets using this business.
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March 2023 by Parisa Powers
Local Community,I wanted to share my recent experience with Ott's Body Shop and express my gratitude for the outstanding service provided by Donna. Despite several shipping delays and challenges, including Covid-related complications and the holiday season, my car was in their care for approximately 90 days. Donna was incredibly kind and thoughtful throughout the entire process, ensuring that I had a rental car that accommodated 3 convertible car seats and providing daily updates on the status of my vehicle.Donna's caring and professional approach made a difficult situation more manageable, and I am incredibly grateful for her support and dedication. She is the kindest and most thoughtful person I have come across in a long time, and her commitment to customer service is truly exceptional.I highly recommend Ott's Body Shop and Donna's services to anyone in need of quality auto repair.Services: Painting
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March 2023 by Harvey The pukka
I went to Ott’s talked to Donna Ott. Got "This is no problem" and then never heard from them again with a quote. So I cannot make a comment on thei work because they never worked on my car.
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January 2023 by Michele Marie Dahan
What an amazing auto body shop! Not only was the work that they did on my car fabulous but the staff (Donna) was so helpful! I was rearended and Donna walked me through all the ins and outs of insurance claims, no-fault situations and my own insurance policy! The whole team was fantastic and responsive to questions while being flexible with my own schedule. Such great service all the way around!Services: Painting
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January 2023 by Kent Stahler
Donna is so incredibly knowledgeable and thorough and pleasant. The quality of the work is first rate. Absolutely recommend Otto’s.
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October 2022 by Rita Baglin
I damaged my bumper and I called Ott's Auto Body and they saw me right away for an estimate. My vehicle was fixed 3 days later. Great service!
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January 2022 by Devon Schwab
Donna and her team at Ott's Auto Body did an absolutely amazing job on my WRX that got damaged in transit thanks to Carmax. In just 4 days they repainted a nasty door scratch that was down to bare metal and blended it perfectly into the factory paint job, which is a very unique color. They also installed a spoiler that I brought in, and it looks like it came off the line at the factory, it just looks perfect. I would recommend Ott's to all of my friends, as they are super professional, fast, and communicative.Service: Painting
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December 2021 by Connie McGinley
Brought my car to Ott's after hitting a deer. Donna was so helpful from beginning to end and hands down my best experience with car repair ever! I highly recommend Ott's for anyone looking for honest and professional auto repairs. Their work is amazing and really wonderful people!! Many thanks to the whole team there - a really great experience!Service: Body & Trim
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December 2021 by Roy Doran
Brought our car to Ott's for body repairs after having a run in with a deer. Donna was extremely friendly and helpful in walking us through the repair and insurance claim process. The repairs were were finished pretty quickly and we are very happy with Ott's.
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September 2021 by Katie W.
Can't recommend otts enough! I was directed their way for an Intoxalock installation. Donna, is very professional and responsive to any questions I have about it. I started using them for my other car needs and they're great! They go above and beyond to make sure me and my car are taken care of. They've got my business for life. Honest, friendly people and fair prices.
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July 2021 by Douglas Walker
They are a great place to have your car fixed. Service was great and they delivered the car quickly and in perfect condition. I highly recommend them