-
October 2023 by Gwyneth Lonergan
Overall an easy and pleasant experience. I am very glad we chose this location to rent the truck we needed to complete our move!
-
August 2023 by Colin
Friendly, clean. The entire process was easy.
-
August 2021 by Ennis Sigler
Easy riding trucks
-
August 2021 by S Marles
Very quick, clean and helpful. 10/10
-
May 2021 by Salvatore P Pantano
Easiest rental I had. Started the process online and completed in store. No issues or problems. They had the requested truck on the date and time. They are very friendly and helpful. If you are in this area look to pickup you Penske truck rental use this location, you will not be disappointed.
-
August 2020 by Shannon V.
If you have to rent a Penske truck do Not do so from this location. We ordered a specific type of van days in advance, and one hour before pick up with were called to the told wither didn't have one and would be late. Then when we got the van it was not what we ordered, over 5 years old, yet they charged us the same amount. If you need a rental go to another provider or at the very least another locations
-
May 2019 by Tribute2aName
Everything went smoothly. The truck itself was clean and well maintained.
-
January 2019 by Maria D. Saenz
Truck wasn't there in time and service and tools are expensive
-
June 2018 by Gail W.
The worst! I called weeks ahead to reserve a box truck for an upcoming move. Making the reservation was a pleasant experience. I received a text two days before the scheduled pick up to tell me the truck would not be available until 10 am. (Which was later than originally requested). I placed a call to the company. The call was answered. I explained to the woman that I needed the truck by 8:30-9 am at the latest. She asked to put me on hold. She never returned to the phone. Not a single representative picked up the call. I called the number again and spoke to a new representative. I explained that I was just speaking with a female representative. He was perplexed why she never returned to the phone. He pulled up my reservation and explained that they wouldn't have my truck ready earlier since it won't be returned until 10 am. He offered me a larger truck at the same price. He asked if I wanted to provide a credit card to assure that my truck would be there if I arrive late. I told him I was in a public place at the time and was unable to provide it at that time. I told him I would not be late and likely to be there early. He said okay. I arrived on Sunday, June 10th by 8:30 am only to find that the truck rental office was closed. They are typically open on Sundays. They hung a piece of paper on the window that stated they were closed. I checked the truck door in the driveway on the other side of the gate with hopes that they left my reservation and keys in the truck. They did not. The door was locked. I called the the shop twice while call contemplating what I was going to do. I had a planned move to my new residence and had a team of people ready to help with the move. I had NOTHING!!! Even worse, they've never called to apologize or follow up to my voicemail. Clearly, they are unreliable. Think twice before considering the use of their truck rental. They don't take your business seriously.
