“The gentleman at the front desk who assisted me was outstanding. I don’t know his name, but thanks to his help everything went very smoothly. I will definitely come back to rent a car again.”
“Good experience. We rented for approx. 6 months and found the staff always easy to work with. The facility is well maintained and easy to access. Would definitely use again if needed.”
“I storage has always been very good to us and upfront. Sadly, the prices are getting a little higher than hoped since it’s not climate controlled.
Chris, the lady who runs the place is excellent. Very knowledgeable very kind and does a great job.”
9:30AM - 6PM
1464 Pottstown Pike, West Chester
Truck Rentals
“We are really happy with our storage space at CubeSmart. The size is good and the climate is well controlled, and I believe we will not see any damage to our things because of the climate control. The cost is very competitive and we even upgraded from a 5x10 to a 10x10 when we saw that our move from a 3 bedroom house to a 2 bedroom apartment yielded the need for more storage space after our belongings arrived.”
“I’m so impressed with Penske for a number of reasons. I rented a van through Jamie Reinhardt, the manager in the Exton, PA office. I appreciate how all of Penske’s trucks and vans are in such nice condition, and relatively new. Jamie told me Penske rotates out their rental vehicles and replace them with new ones regularly, and while they have relatively low mileage. I drove the cargo van to Brooklyn to move a loved one out of the city. Had a small fender bender, so, having purchased the insurance they offer, I called the office. They referred me to the King of Prussia office, who sent me to the Risk Management Department. A gentleman helped me quickly file a claim over the phone, and was on my way. Once home, after unloading, the key wouldn’t turn in the ignition, so it was unable to start. So they make it easy to call the 24/7 Roadside Service, which I did, and Rob drove to my house inside an hour, and got it going. It took him 2 seconds! Apparently when a steering wheel is locked in place (anti-theft device!) all that’s needed is to turn the wheel slightly, which releases the pressure on the ignition key and allows the key to turn. Never new that trick. All in all, my rental experience had bumps in the road. But point is, when issues come up( and they do, that’s life), every person in the Penske company knew just what to do, referred me to the proper department, and each person did their job eagerly, friendly, and quickly. Penske is set up to handle problems and they’re very organized, in my experience with the Exton office. I’d encourage rental customers to just go ahead and buy the insurance they offer, it’s not that expensive, and if something happens, you’ll be glad you ponied up for the coverage. Penske might be a little more expensive, I’m not sure, but you’ll get a nearly new truck or van, and the support of an outstanding customer service staff that all seem to take their jobs seriously. Thanks, Penske!
Mark Roe
Downingtown, PA”
“Always a great experience at this location and the team here doesn't get enough credit for managing the difficult peaks and valleys of the day when people are picking up or dropping off equipment. Thanks for hooking us up and getting us on our way!”
“The General Manager Zachary Thomas went over and above to help me decide to use his facility. He did everything in his power to get me storage units. I had dependencies on my U-Boxes delivery and the Moving help schedules. He was always opened to adjust my need. During the move, my U-Boxes were kept on the farther from my units. It was my mistake. When I arrived for the move, he changed the units close to the U-Boxes. Thank you Zach!”
“Justin is an AWESOME person and rep! Norristown U-Haul didn't have everything we reserved and Justin was able to deliver! I only wish they had the 26' U-Haul at this location!FANTASTIC UHAUL LOCATION!!”
10AM - 2:30PM
285 Linfield Rd, Spring City
Truck Rentals
“Not sure about the previous reviews but I have used this location 3 times in the last 6 months and have had all great interactions with staff~who went above & beyond by being readily available during non business hours. All rentals were clean & worked well/no issues. Easy renting process online & checking in/out via the ap.”
“The car was perfect for my trip. It looked brand new, it was extremely clean and held up pretty good for autocross. Agent Alym was extremely helpful! He made me feel important, like a VIP. I would rate my experience here an 11/10. I usually rent from Alamo, but now I will always be coming to Avis for the customer service and satisfaction.”
“Actually had an excellent experience. Truck was there, extra items i needed were there (hand trucks, blankets, etc.). Rental agent was extremely pleasant, just had a slow computer to work with but eventually we got it all done & I was off. I was fearing the worst from other reviews but my truck pick-up was pretty smooth. Would definitely use this site for a truck pick-up again!”
“Super friendly and down to earth woman greeted me on Sunday morning. It’s always a pleasure to deal with friendly people who make your day easier. I’ve used Penske truck rental for the past 20 years in 3 different states and have always been satisfied. Thank you!”