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February 2024 by Mary Smith
Easy to work with even though Verizon policies sometimes hard to understan
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February 2024 by B H
Jordan was patient and helpful with upgrades for my son and myself.
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February 2024 by Stephen Pagnotti
Jordan at the Phoenixville Verizon Wireless store provided exceptional service. He took his time with me in upgrading my phone and watch that I bought from Samsung directly. Then made sure everything transferred and was working properly while he assisted other customers.
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February 2024 by Bryan
Jocelyn answered all my questions around some of Verizon’s weird billing charges and helped me pick out a new phone that was really needed. I also got $415 trade-in credit for my old phone which was a pleasant surprise. Thanks for all your help!
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January 2024 by Adam Perkins
Went in to upgrade my phone, Brandon made the process simple and easy. He was on his way out (his shift ended) and he ended up staying late to help me out. Love my new S23 Ultra so far! Couldn't recommend this place enough. Both Brandon and Jordan were friendly and attentive. 10/10 would recommend this location. Will be coming back for sure!
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January 2024 by Kristen Lawhorne
Brandon was super helpful during my visit! Not only did he help with everything we were doing, but he was very friendly and down to earth. He even stayed late to make sure we had a flawless phone transition after upgrading. The other rep there was Jordan. He wasn't the one working with us, but he took time to talk to us and was also very friendly! Highly reccomend working with either of those two reps!
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December 2023 by Diane Longo
Received great customer service from JordanB. He is very knowledgable, efficient and offers such friendly service! A definite asset to the Verizon store.
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December 2023 by Rob Longo
Jordan went above and beyond in helping me with the promotion as a new Verizon customer. He navigated seamlessly through some challenges which weren’t his fault. Highly recommend to ask for Jordan when visiting the Phoenixville location.
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December 2023 by Rosamaria Redding
My husband and I were very satisfied with Our shopping experience, Brandon made it easy and painless!
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November 2023 by Mary Mcgown
Jordan was very knowledgeable and helped us setup our new accounts easily.
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November 2023 by Designer Sales
Jordan is a tremendous asset to the company. My mom and I showed up 10 minutes prior to closing and he stayed 40 minutes after closing to help solve a dire situation that was caused by Verizon’s customer service over the phone where all phones on account were deactivated. Jordan is amazing!! He needs a promotion!
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September 2023 by Darby O'Connor
Matt, the GM and the associate Jordan were both incredible and really helped us get everything set up. Very thankful for them
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September 2023 by Christine Brockington
The sales rep Jordan was very friendly and helped me find the best plan and accessories for what I needed
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September 2023 by Sarah strzelecki
The experience was great. Do to lack of staff the wait time for customers was too long. Y
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July 2023 by Joe Mitchell
No Help with brand new phone that bricked. No replacement for month old phone in stores. Cant help me call in to get replacement sent. Just told me the call the insurance even though this is a warranty issue.