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October 2023 by Ishmael S.
I purchased a used 2018 Kia optima from Robert Martin. I have had the vehicle less than 4 weeks. It left me stranded along the interstate and I had to tow it back to Morgantown West Virginia. He did nothing to try to help me with the situation. All I asked for was a loaner vehicle until my Kia could get in and get repaired Worst customer experience I have ever heard of.
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September 2023 by Bill Gugliotta
Alex Poarch was exceptional. He was very responsive, knowledgeable and a pleasure to work with. I’d seek him out again and highly recommend him when buying a car.
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September 2023 by Karlie Aschenbrenner
David went above and beyond to make sure that I had options that were in my price range, style, etc.. His laid back and patient demeanor made the whole process effortless and one with ease. Anyone would be lucky enough to work with David when buying a car. Shane was also a great individual to work with. Great conversation and ease of paperwork made me ever more excited to drive off with my new car.
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September 2023 by Dan Mcglynn
Was able to get an appointment for my vehicle within a few days. From the service advisor to the technician working on my vehicle they made my day a pleasant experience. Would recommend this Nissan dealer to any Nissan owner who needs work performed on their vehicle.
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September 2023 by Randy Schmotzer
The parts department ordered the wrong key for my car. I'm not sure who the gentleman was, but he informed me of the issue right away. Told me they were sending a driver to another dealership to get the right key. It would take about an hour. He said to come back at 1pm and they would program the key. Arrived at 1pm was done by 1:30pm and no charge. This is why I keep coming back to #1 Cochran and have been a loyal customer since 2012.
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August 2023 by Debra A. Ogden
Very thankful for the excellent customer service we received by Jordan and Johnny at this location. Went in for our annual inspection and had our Kona serviced for a long trip. Left with peace of mind and confidence that our car was in great condition for our trip. Thanks again guys for your professional service!
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August 2023 by Alyson Raymond
Pleased with the friendliness of this location and they were quick to get the job done. I thought it was a little confusing on where to pull your car in for service, and I was very disappointed that they didn’t have the parts to perform rear brake/rotors replacement, so that’s why I knocked off a star. If I’m scheduling an appointment weeks in advance for specific maintenance items, I expect to be able to get those things done during my service, or give me a call so that I can reschedule instead of being inconvenienced a second time.
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August 2023 by Milada Michlik
The entire staff at Cochran Nissan is very welcoming. Robert was polite, professional and patient with me while I went back and forth a couple times on my final decision. Robert went above and beyond to make sure I got exactly the car that I wanted. I couldn't be happier and love my new Rogue!
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August 2023 by Jason Kelvington
This may have been the smoothest purchase of a vehicle I have ever experienced! Ben Kopp was professional, polite, and not at all pushy to make a quick deal like you see a lot from salesman. Now when you talk about the vehicle prices, they were offering a huge amount off their Titan trucks that no other place touched in the area. I 100% recommend this place to anyone and will certainly be a return customer.
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July 2023 by Susan H.
Do not buy a Nissan! transmission failure at 62,000 miles. right after warranty ends. company could care less! 7,000 to replace it or junk your car! It is disgusting that this company continues to use this CVT transmission. Buyers beware!!!! this company could care less!
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July 2023 by Vincent Ciaramella
We had a great experience. Our salesman, Rob was professional and personable. He listened to us and found our family the perfect car.I would recommend this dealership to anyone.
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July 2023 by Rachel Kopper
The manager and his team at #1Cochran Nissan on West Liberty in Dormont are wonderful!!! I wasn't even shopping for a new car but they still greeted me with smiles and were extremely kind and helpful --going above & beyond-- in getting me and my electric car back on the road! Thank you!!!
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July 2023 by anand rai
It's was great experience with NissanThey explained things very well and it was organised, they made sure the delivery on time and explanation about the vehicle and there feature and model was excellent that made me buy to buy the vehicle from Nissan and the vehicle is excellent and with good offersI will definitely recommend my friends and colleagues to go for it and buy if there like it.Thanks Nissan for the great Service and made me to buy the new vehicle and in my budget.
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July 2023 by Shannon w
I had such a wonderful experience with this dealership especially with the salesman Alex! He made me feel comfortable the entire time and it really was very hassle free. I told them exactly what I wanted and they provided me with a very nice and safe vehicle. Alex is someone who you can trust when making such a large financial purchase. I recommend going there even if you're not sure what you're looking for!
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June 2023 by Georgia EFF
Although Cochran Hyundai did not have availability for a PA inspection on my Venue, Ms.April at customer service gave me a slot with Cochran Nissan. The entire staff was friendly, helpful and efficient resulting in my inspection taking only a hour and fifteen minutes. Cochran Nissan honored the Hyudai voucher for a free inspection and even washed my car! I will always schedule service with Cochran in the future. Thank you to the Cochran Service team!
