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February 2024 by K H.
No really - this place has started to treat every paying customer as if they're a criminal. I understand that this area has a lot of undesired activities going on due to the nature of the location but having ridiculous policies and using hired security to enforce them is NOT THE ANSWER. Apparently, no one is allowed to use their cell phone while shopping. That is the newest mandate imposed by this location. God forbid you answer a call or text before you pour your cup of (overpriced) coffee. You will be approached. I swear it felt like an old western saloon scene where the sheriff saw me "breaking the rules" and had to come down and give me a passive aggressive talking to. Disclaimer - most of the clerk staff - they are very helpful and totally cool. But the general manager/owner is another story all together. If she has not yet been sued for harassment - that would be a shock. I feel bad for the staff who has to enforce her whimsical policies. She is obviously at her wit's end if there ever was a beginning. Hitler and Goebbles would have been proud of her determination and use of propaganda though. If you decide this place has everything you are looking for in a convenience store - have your papers ready!
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December 2023 by Mike M.
Although online says 24/7. It was closed when I went there. It was my 3rd 7-eleven that I went to in downtown Pittsburgh that was closed. Being on vacation from out of town and not knowing the area, I ended up driving at least 10 miles through a residential area to go to a Speedway. I'm guessing Pittsburgh is a rough neighborhood, maybe why they close early but why not update your hours online.
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October 2023 by Rob L.
Place is a shit hole . Cashier is rood and looks like she just woke up . Coffee is horrible , apple fritters have flies flying around inside the cabinet. And the security guard looks at you like you have 3 heads and I'm going to take something. Do not recommend.
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October 2023 by Daniel D.
This store is set up to provide for its community and unfortunately the community is baboons and frothing coons. There is nothing wrong with the store and if anyone has a complaint about how blunt the clerks are here, you just don't understand the state of downtown pittsburgh in 2023. Do better
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September 2023 by joshua morrissey
Hello you store sais open 24 rs many people keep walking up to it your door is locked I don't see nothing saying it's close With a security guard inside , In store clerk if you need help hire the homeless
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September 2023 by Andrea Haney
They have been closer every night this week. Iv been here between 9,10, 11, 1130. Tonight a security guard was holding the door closed (while a woman was making a purchase at the counter) I asked if I could come in( 6 other ppl were along side me also trying to enter) the guard said no no we closed! Guess it's not my week to get a sushi ?. It looks like this store is under staffed. Never more than 1 person here.
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September 2023 by David Roethlein
Wish I could give it zero stars, nothing but problems and police are not letting anybody in right now in the middle of the day on a Saturday
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September 2023 by Jib Ran
Not open 24/7. Just stopped by the store and there was staff inside, but the store was closed.
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August 2023 by Sonia Andrews
Store is rarely open on time. The store is not open 24 hours, you change that and whoever the manager is in that store is doing a poor job! I used to work at 7-11 and Sunoco. Never opened late unless it was something beyond our control!
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August 2023 by Tsai Lei
Not open 24/7.Went after 9pm and the doors were locked.
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July 2023 by Jerry White
Store NOT open 24hours. Closed at 9PM on a Thursday evening. Several people tried to enter and were confused. People joked about whether it really was a 7-11 PM store. Once inside its very modern and clean and the clerks are helpful. You can’t really blame management for the fact that crime and homeless are out of control downtown. Mayor Gainey are you listening?
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July 2023 by Brandy Banal
The store has been closed the last 3 days. Sign says short staffed,but when I get to the store I see employees in there and there is always 3 or 4 people working.
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July 2023 by Ash Fury
Walked her because it said it was 24 hours but it's not
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June 2023 by Brittany M.
just close whenever they feel like it even though they are 24hours online. change your times online then so people dont waste their time
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May 2023 by Tee W.
The unprofessional round manager with eyeglasses and dark greasy looking hair at this location is VERY RUDE. She needs to LEARN how to talk to people and be more curious to customers!
