ACCESS Transportation Systems
Transportation650 Smithfield St, Pittsburgh PA 15222 Hours
Hours may fluctuate. For detailed hours of operation, please contact the store directly.
About ACCESS Transportation Systems
ACCESS Transportation Systems is a reliable medical transportation service that caters to individuals with special needs or disabilities. The company is praised for its courteous and friendly drivers, who assist passengers with getting in and out of the vehicles safely and ensuring their comfort during the ride. While the approval process can be lengthy, customers appreciate the dependability of ACCESS's services, particularly during critical times such as medical appointments or emergencies. The company is known to provide reliable transportation, even when plans change unexpectedly, such as flight cancellations. However, some customers have experienced issues with the scheduling process, where drivers may arrive late or the pickup time may not align with their needs. The company is also encouraged to improve its communication between the office staff and drivers to ensure a smoother experience for all passengers. Overall, ACCESS Transportation Systems is a valuable service for those who qualify, offering a comfortable and safe mode of transportation to medical appointments, grocery stores, and other essential destinations. The company's commitment to customer service is evident, and with continued improvements in the scheduling and communication process, it can provide an exceptional experience for its users.
Most Recent Reviews
November 2024
My ride was to pick me up at 10:30 from Sewickley to Coraopolis, they came 30 minutes late then I told them I have to be home by 11:45 for another ride it's after 11 and I'm somewhere in Crescent township, after being told by NAMS that I would get dropped off first, since they were late
October 2024
Access was wonderful during time while my husband was ill . Everyone was so polite and helpful. Drivers were very courteous and friendly. Tony and Paul were wonderful.
March 2024
Sadly, first experience with the company was not good. Arrived 70 min late, and husband totally missed his medical appointment
More Comments(48)
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