-
December 2023 by Michelle Poper
Love this store. I will always make a point to go there when I'm in Pittsburgh
-
August 2023 by Kurt Rech
Super nice staff. And love the variety! Would return for sure ☺️
-
March 2023 by David M. Parsons
Extremely rude employees. Their items seemed very cheap and artificial too. Avoid!
-
January 2023 by Louis Rendes
I have been coming to this store with my family for years and they have the best Pittsburgh-related gifts and high quality gemstones. One of my top favorite stores in the Strip District. I love Art of Steel!
-
January 2023 by Celina O'Ruane
Fabulous place for gifts and special things
-
January 2023 by Yul B. Allwright
Fabulous place for gifts and special things
-
December 2022 by Tom OBrien
I've shopped here 3 consecutive years at holiday time...always a terrific experience, always something new to see, always the place to find that unusual but usable gift, always satisfied.
-
October 2022 by Chris Raffle
My wife saw a metal giraffe planter here that she really liked, so 2 weeks ago, I decided to get that for her as a birthday present. When I went into the store, I found 1 giraffe and it had some significant scratches to the paintwork. I asked one of the employees if they had any other giraffes because of the damage on the one I found, and she stated "that's how they all are" and she didn't offer to see if there were any others. Looking through the store more on my own, I came across another giraffe which was a little hidden and in much better condition. I purchased that and a set of earrings, and I was on my way.My wife was excited about the gift, and she left the giraffe sit in a corner until she was ready to buy a plant to put in it. This morning, she picked up the planter and noticed the head was unstable, and as she inspected it, it snapped off at the base of the neck. She took the planter down to the store today to see if they could repair or exchange it, and the owner was extremely rude. She stated it was store policy that she have the receipt. The receipt was a typical small business receipt that was not itemized beyond listing the dollar amounts of the 2 items I purchased, so I did not keep it since I purchased via AMEX. I spoke with the owner over the phone and tried to ask her what about that receipt would be different from the information I could provide from AMEX showing that I made the purchase there, and she replied with 'It's store policy' and gave the phone back to my wife without saying anything else.After I got off the phone with my wife, they berated her saying that they had no way of knowing if she purchased it, walked out of the store, and then dropped it. I'm not sure what the store receipt proves against that scenario. My wife tried to show them how poor the weld points on the planter were to no avail.I wish I had read the reviews online and also better respected the red flag of poor service when I first went there to purchase the planter. They do not stand behind their product, they do not accept meaningful proof of purchase for their product, and they have no sense of customer serviceEDIT: This review was originally posted three years ago but was only visible to me for some reason. A friend indicated they could not see it when looking at their reviews since I was recounting how horrible their service was. Editing the review appears to have triggered it to be publicly visible.2nd EDIT: It is evident from this business owner's replies to every other negative review that they have no interest in appeasing any situation, and this review was not written in an attempt to get any resolution. Its purpose is to serve as a warning to other potential customers, as many other reviewers have done. My review history of having (2) 1-star reviews and (1) 2-star review is in no way aligned with their statement that I am trying to trash small businesses.
-
August 2022 by Sandy Brownell
So many cool things to buy great place to find a one if a kind gift.
-
June 2022 by Lisa Ogletree
THIS IS THE MOST HORRIFIC TOURIST SHOPPING EXPERIENCE KNOWN TO MAN!! My husband and I wanted to purchase two large items for our yard. I asked if they could be held once we purchased them so we could continue to shop other small businesses on the strip and was to NO! I was definitely taken by surprise by the response and how rude I was told. When I asked are you sure (it would literally only be a few minutes) I was called an "a whole"( she used the entire word) and to get out for the store. I have never been called an "a whole" by anyone. She then said she would call the police, I told her to call them because we had done nothing wrong. The police officer Fred came and spoke to us. He said this was not the first time he has been called there and it was also not the first time he had heard about their horrible customer service. I wish I could give them 0 stars.
-
June 2022 by Lonnie W.
people please let me inform you!!!!! this place is a total disgrace to small business the owner and her sidekick need to be sidelined for total rudeness they have absolutely no class or people skills whatsoever i never witnessed such poor attitudes please please please please please please please please please please stay away trust me !! your revenue will be welcomed in other establishments! It's sad to say the least I am a person of color and they made me feel like boy go and get your kit and come and shine my shoes !!!!!!!!!!!!!!!! I never felt so little or less then it was so bad the other customers was about to start a uproar instead they advised me not to patronize the business and to leave and they followed my lead # 2022 # PRIDE 4 ALL # COLOR AND GENDER BLIND HATE CANT BREAK # SIMPLY WHY ????!!!!!!!!!!!!!
-
March 2022 by Erica B.
I can't stay away from this unique store! Their art is beautiful and the prices are fair. Definitely need to hit up this store when you are in the Strip District!
-
December 2021 by Karryne Kelley
I love my wind chimes!! They make such a beautiful gentle sound in the breeze, but it’s loud enough to be audible from inside and a room away. I didn’t experience any rudeness from the person at the counter like other reviews, I actually had a pleasant conversation about the store and the area. Prices were fair too!
-
October 2021 by mackenzie sutton
never been but i’ve heard great things
-
August 2021 by Karryne MacLean
I love my wind chimes!! They make such a beautiful gentle sound in the breeze, but it’s loud enough to be audible from inside and a room away. I didn’t experience any rudeness from the person at the counter like other reviews, I actually had a pleasant conversation about the store and the area. Prices were fair too!
