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February 2024 by Danny Boyd
Really friendly and helpful
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January 2024 by henry c gaston
My issues with my phone were resolved and payments were lessened with a better product and plan
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October 2023 by Deidra Washington
My touchscreen stopped working and I was unable to unlock my screen, so I could not transfer information to my replacement. I first took my phone to the Penn Ave store and was told nothing could be done to access my information.I wanted a second opinion, so I took it to the East Liberty store. The customer service was outstanding, but more importantly, Dakota was able to access my phone, retrieve and transfer my memories and notes.Dakota is very knowledgeable, so if something happens to your phone take it to the East Liberty store!
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September 2023 by Maya Kornfeld
PJ and Dakota were both helpful and kind when I brought them my new phone that wasn’t working. They were very very patient and helpful. PJ specifically helped me set up my whole iPhone despite many roadblocks, he got it done for me! I’m very appreciative of them and I hope they both work here for a very long time!
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September 2023 by Jahlise Chard
PJ was incredibly helpful and took care of all my needs!
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April 2023 by Michaela Dickert
Wonderful, easy experience! My phone was fixed within an hour.Albert was so helpful and did a great job explaining the process!
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February 2023 by A J
I recently was in the Center ave Pittsburgh AT&T for a phone upgrade. Tiana* and Terrell*** were nothing short of amazing and what made my experience at the store such an enjoyable time. Despite the process taking at least two hours Tiana* was extremely; knowledgeable, friendly, efficient and personable throughly the entire experience. Terrell* was just the same despite not being my direct sales person. Both of them went above and beyond their job responsibilities, and work as a true team during that time, in making sure my entire trade in process was complete despite the process going just past closing. can’t thank them both enough, they are both an extremely valuable asset to the AT&T brand.
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February 2023 by Joyce Reis
Pleasant helpful staff. Sundays are busy so keep that in mind when deciding when to go see them.
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December 2022 by Dameon Carter
Beautiful Store. Scott Was Amazing And Helped Out As Much As Possible.
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November 2022 by Dana Christian
The sales reps were amazing here! The reps explained things clearly, they were knowledgeable and friendly! Thanks AT&T!
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November 2022 by ReJeana Silla
Great customer service and patience. I will be returning to this store for all my future AT&T purchases. Thank you!
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November 2022 by Adam Pernelli
Scott (Manager) was so extremely helpful, knowledgeable, and took the extra time to explain things. Great experience!!!!
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November 2022 by Mare Anguis
I came into the store with a pre-paid phone whose service was interrupted spontaneously. Rather than helping me to fix the problem and restore the service, Tionna J asked me to pay for a new SIM card which *might* fix the problem and restore my service. When I balked at this (I was already paying for the service and paid for the SIM card when I became an AT&T customer), she became abusive and started shouting in an uncivilized way.Part of the problem stems from the fact that AT&T apparently has a policy that neither requires nor even completely allows their associates in physical stores to help customers with technical issues. This is not right - the store is selling the service, therefore the store should be the ones responsible for the maintenance of the service. If they are unable to resolve it due to lack of technical expertise, it is they who should call AT&T central offices from within the store, not the customer who is thereby put in a strange situation.AT&T needs to be investigated for failure to uphold their contracts with customers and Tionna J needs to be fired for her behavior. None of this will happen though, because we live in a dystopia.
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November 2022 by jason spinelli
They are always great came in for new upgrades and not only got the phones but they acctually got my monthly service on all my lines cheaper per month awesome….#BIGFACTS
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November 2022 by karsten worley
Tionna with AT&T was incredibly helpful and took the upmost time and special care of myself and my family. I genuinely couldn’t be happier with the experience we had here today
