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October 2024 by ILLUSIONZ AUTO
Been my supplier for years. Always on point and any issues that arise with order, they take care of it swiftly.
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September 2024 by Corey Bates
Excellent service. Never disappoints.
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September 2024 by Trevor Proctor
I literally cannot rate them high enough. If I could rate a 10 star, I would. I shop with them pretty regularly (maybe a few hundred dollars spent? Nothing too crazy), but outside of that, I'm just a regular detailer. I don't hold any crazy accolades, not an IDA member, Not some crazy popular detailing Influencer, just your average detailer.
That being said - I got a call out of the blue from one of their higher ups (I forget his name now) asking me if there's anything that I use regularly that they don't currently offer, or any brands/products that I'd like to see them offer. I told him Koch Chemie is a big one for me (also P&S and Labocosmetica heavy, but they already offer those). I love GSF, Active Foam, Super Foam, and a handful of other products. Tell me how I logged on tonight to buy some products and almost the entire Koch Chemie lineup got added since that call. It really made me feel incredibly happy and made me feel like my voice is genuinely heard and considered and not just your corporate run around put it on the back burner kind of feel some places give. That 15 minute phone call genuinely felt as if I was talking to a friend and was a super calm and comfortable conversation.
Not to mention wholesale prices are FANTASTIC, and they even have some select items that ship free! PHENOMENAL customer service. If anything ever happens with your order they will email you AND personally give you a call to let you know what's going on. There are a LOT of online retailers - but this one is the best, no contest. You can just tell that they genuinely care and put their heart and soul into it. I have never been treated this highly by ANY company EVER. This company absolutely has all my money until the end of time. Keep up the fantastic work you guys! ??
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August 2024 by Stine’s Auto Care
WORLD CLASS SERVICE!
I have been using autoality for all of my detailing supply needs for almost 5 years now, and they have never once ceased to amaze me with excellent value and even better customer service. I recently placed an order for a Vortex gun and recieved the wrong version, a 3 minute conversation and all was corrected at no cost to me. I cannot say enough good about the team there. Thank you guys so much, you'll have a customer for life!
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August 2024 by Crystallized Ceramics
I have been using Autoality for a couple years now. They are truly amazing and I cant say this enough. T and his team are truly blessed. With all the knowledge and resources I couldn't ask for a better supplier to use. I became on a first name basis and will continue to work with them forever. They provide so much knowledge and guidance when its needed and are speedy when it comes to packaging your order and getting it to you. Just want to show my appreciation for this amazing and friendly company.
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August 2024 by Kelly Caresani
Quick deliveries, excellent communication throughout process.
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August 2024 by KO
Could not ask for better customer service as a detailer. They are amazing. Their detailers club is an absolute no brainer for anyone who details cars, even the weekend warrior.
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July 2024 by Christopher
Been using this business for a few detailing products for a couple years now. I am in Florida and every order is shipped and delivered to my front door step with quickness. They have the best prices on the products I use as well. They truly are a great company!
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July 2024 by Jerry Fisher
Found Autoality recently and have really enjoyed my experiences with the company. Excellent service, very accomodating ( helped me out quickly on an error I made on an order), and fast shipping to my part of the US.
Excellent selection of products ( how about trying to add Koch Chemie ?) and the free ship on so many items really comes in handy at times you need a fill in.. Great job, guys
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April 2024 by Chris P
Get the Detalers Club! You will not regret it!
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April 2024 by Ryan
Had to change an order last minute, contacted them and within minutes they reached back out, made sure what I wanted was corrected, and got it taking cared of with no questions asked. Customer service is professional and on top of their game. To me customer service is a big thing for me and that's why I buy my pads here, plus can't get these prices anywhere else!
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March 2024 by Nathan Sokolowski
Best prices out there, well worth the membership fee. Even better customer service and urgency with every order.
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December 2023 by Stratton’s Mobile Detailing LLC
definitely use them if you spend more than $50 a year on supplies
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December 2023 by Nick Fyfe
Great prices, customer service, and quick shipping.
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November 2023 by Dylan Chitwood
One of the best places you can go to buy detailing supplies. Even if you're just a weekend warrior or like to take care of your own cars, be sure to sign up for the Detailer's Club. The savings are amazing. I have had to contact customer service a few times (none being order related, just wondering about certain products) and they have had the fastest response time out of any detail supplier I've ever used.
