Aveda Store at Ross Park Mall offers a high-quality shopping experience with friendly, knowledgeable staff and excellent customer service. Customers appreciate the staff’s patience and thoroughness, especially when explaining products and providing personalized recommendations for hair, skin, and body care. Many reviews highlight staff members like Maggie, Jess, and Zach for their kindness, expertise, and willingness to go above and beyond, including offering mini facials and helping with online orders. The store’s environment is welcoming, and the staff’s guidance helps customers find the right products for their needs. The products themselves are described as luxurious, effective, and smelling wonderful, making shopping a pleasant experience. Customers also value the store’s flexibility, such as shipping orders and including samples tailored to individual needs. The store’s commitment to sustainability and animal welfare is evident, with Aveda’s reputation for cruelty-free, vegan formulas and eco-conscious practices. Overall, the Aveda Store provides a five-star experience, combining great products, knowledgeable staff, and a commitment to social and environmental responsibility. It’s a place where customers feel cared for and confident in their choices, making it a highly recommended destination for beauty and skincare needs.
I recently came in and got a facial from Aicyla A. It was fantastic, calming, and ultimately very relaxing.
July 2025
Excellent friendly service. Awesome store. Even signed up for loyalty program..hard part will be picking what item I want with my points. They explain the products and you can test products too.
December 2024
Great to be able to call, give order, ships and you have it in 2 days.
