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October 2022 by Ann G
Gapkids at Ross Park Mall in North Hills, Pittsburgh needs to hire people that have a better attitude and knowledge of exchanging items purchased online and exchanged for the exact same item one size up in store. The sales girl and floor manager would not listen to us and refused to exchange a pink jacket that was given as a gift online to my granddaughter for her birthday. I was really taken back by her attitude towards us and unwillingness to help us. She insisted we were unable to exchange an item purchased online that was a gift. I got this off their website when I got home: (Returning or Exchanging a GiftDid you get a gift that's the wrong size or color? We can help you exchange it for another item or a gift card). Clearly she needs educated about her place of employments policies. Unbelievable and ignorant!
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October 2022 by Ann G.
Gapkids at Ross Park Mall in North Hills, Pittsburgh needs to hire people that have a better attitude and knowledge of exchanging items purchased online and exchanged for the exact same item one size up in store. The sales girl and floor manager would not listen to us and refused to exchange a pink jacket that was given as a gift online to my granddaughter for her birthday. I was really taken back by her attitude towards us and unwillingness to help us. She insisted we were unable to exchange an item purchased online that was a gift. I got this off their website when I got home: (Returning or Exchanging a Gift Did you get a gift that's the wrong size or color? We can help you exchange it for another item or a gift card). Clearly she needs educated about her place of employments policies. Unbelievable and ignorant!
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September 2022 by Tyler Tubbs
Decent selection of clothing and fairly well maintained store
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September 2021 by Bridget Elizabeth C.
I like Gap. It has all the basic stuff you need and the employees are friendly. The store is pretty clean and is nice and quiet as well. The prices are middle of the road, not super cheap but not to expensive either. I would recommend coming here.
