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November 2023 by B2 Anisotropy
Reliable, knowledgeable folks! Good service. They don't try to sell you stuff you don't need. I have been going there for years. Two brothers have been running the place all the time I can recall. No, maybe their dad was running it when I first went there in 1989!
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November 2023 by Todd Diemer
These guys are awesome. Prompt, honest, and clear in communication on what needs to be done and how long it will take. Have had two cars with them now and find them highly recommended.
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October 2023 by Joe Sharman
Backyard mechanic Dad here. My daughter is 4 hours away at college. I work on her car when she is home, but it's tough when something comes up when she is away at school. Did some research and found this shop. They are extremely professional, knowledgeable, and understand putting a car on the lift is not an opportunity for an upsell. They fixed what what was needed, recommended others repairs visible while on the lift, and had my daughter's car fixed in a reasonable time. This IS your local repair shop. No wonder they have been in business for so long.
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October 2023 by Ruth Hendricks
I love Bastones and have been going there for thirty years. I can’t say enough about how wonderful they are to me. And my car(s)
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August 2023 by Jim M.
Jim MULDERIG... I will recommend Bastone Auto Service.. Made app took care of inspection, oil change, tire rotation all in timely manner.. They were fair, honest, and easy to communicate with. Definitely worth appointment..
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June 2023 by Mitzi Rz
I'm new to Pittsburgh & dreaded finding a new mechanic as I have a 21 year old vehicle. But, after reading other reviews I gave Bastone a try. Very happy, great service, good communication, reasonable and honest.Thank you.
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April 2023 by John Lowman
Excellent work and incredibly kind team - this sounds silly but I'm honestly looking forward to my next car trouble because of how quickly & thoughtfully these guys were able to help! Highly recommend Bastone to everyone in Shadyside
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April 2023 by Heather H.
Bastone was quick with my inspection and repair. I am new to PA so they did my VIN verification prior and scheduled my inspection then for their first opening 2 weeks out. With the inspection, I needed one of my tail light lens replaced and when they called they stated everything was $200 together, originally $300, as I needed my windshield wipers replaced too but I replaced them myself. When I want to pick up my total was $294. Maybe there was a miscommunication regarding pricing. But I assumed that with the $200 price they told me over the phone maybe it would have been slight over, if they rounded, and it would have been closer to the lower end of $200 when I picked up my car. So slightly disappointed with price transparency.
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February 2023 by Max Sprigg-Dudley
I took my car to Bastone to get some suspension noise addressed. They didn't have appointments available when I first called, but were willing to fit me in for a test drive with a mechanic on the same day that I called. When their first repairs didn't fix the noise, they saw the car again the next day and made another repair free of charge. Bob Bastone is friendly, courteous, professional, and knowledgeable, and I certainly recommend the shop.Services: Steering & suspension repair
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February 2023 by Kelsey S
Fantastic service. They diagnosed a problem right away and fixed ît for a very affordable price. Also spent time to explain it to me, I'll definitely return.
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February 2023 by Wei-ren Murray
We needed to find a mechanic to help us fill out our MV41 and the folks at Bastone were incredibly kind and told us we could stop by any time before close. It was wonderful working with this small shop! Also they have a pretty cute shop dog!Service: Vehicle Inspection
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February 2023 by iota 11
People are so kind and nice there, they do me a favor for replacing my battery with rusted mount. Will definitely pay a visit next time.
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November 2022 by Nicole Crane
I have gotten my inspection here the last two years. It’s a quick turnaround and they have never told me I needed anything fixed. They are honest and efficient, highly recommend. For reference, the inspection and oil change (fully synthetic oil) were each about $80.Services: Oil change
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October 2022 by Michael Satterwhite
I would not recommend Bastine auto. they did patch work and charged repair price when I set expectations prior to repairs! Have to call police to file complaint!There are two issues to look into regarding this repair costs that you are currently requiring $300, before I able to obtain my vehicle from your shop.Prior to any repairs, you with me present spoke about the horn malfunction issue, and found it to be two connectors that needed to be replaced. You stated that it would be no cost, as the repair would take less than 10 minutes to complete. This "no cost" was not adhered to as the final invoice showed charge of $199.99 to repair the connectors (clamps) (sufficient ground to steering column). If you were going to charge for this service, you did not specify, nor did you provide a cost before you completing the work.The cost of the fuel line you quoted me at $$$ was to repair the fuel lines, not to bend and patch. I spoke with an employee from your shop on last Friday and discussed a fuel repair kit that would be utilized for repairs to the fuel. When I came back and asked again about the repair kit for the fuel line, I was told that the fuel lines were going to bent and repaired at your shop. I viewed the final repair only be dismayed by the patchwork repair for what I am being charged.Service: General repairs & maintenance
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August 2022 by Charis Walker
The Bastones are wonderful at what they do! They are great mechanics, fair, knowledgeable, and they provide great customer service. The work and service was so good that I told them it didn’t hurt so much to part with my money…LOL.
