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August 2023 by Po
I really loved my experience with Bill. I needed to have my rear shocks replaced, and Bill was able to provide excellent crevice and answer all of my questions. I felt like the employees truly cared about my experience and respected me as a customer trying to take care of my car. I will definitely be back once I need more maintenance!
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August 2023 by Brandon Broersma
I called in to book an appointment for a diagnostic and estimate on my car to replace a sensor. The man answering the phone abruptly told me he "wanted no part of that" and hung up. Talk about great customer service.Service: Auto engine diagnostic
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August 2023 by Robert Nahouraii
my son needs a place to service his car and Bill was gracious and professional in his emails with me to help.If you are in a business for 43 years in Pittsburgh you must be doing something right. This is from someone who grew up in Pittsburgh.
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August 2023 by Roland Bluntz
Extremely rude owner who likes to make up stories to make him look better. There are better BMW repair shops in the greater Pittsburgh area.Service: Carburetor cleaning
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August 2023 by Roland L.
If you enjoy immediate and sustained condescension with a side of bitter rudeness, look no further!
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April 2023 by Sarah Hunter
Had a pre purchase inspection done here and Bill was very thorough and informative. Will definitely be back for any future BMW service!
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September 2022 by Christian Lowry
I’ve initially went to Bill for all my BMW repairs. After I left the BMW family, Bill’s still my go-to for tires. I’ve always felt pricing was simple, honest, and very fair for any work he’s done.
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August 2021 by M. Christopher McFann
Should be 5 stars, but they don't service Rolls Royce or 7 series. Actually the best BMW service guys in the state. I'm selling my 7 series for this reason now.
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July 2021 by dimitar mil
I had a great experience having my car flash tuned.Every time the conversation was easy and Bill was very polite.Thank you for your work.
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July 2021 by Kimberly Colleran
I have been taking my BMWs to Bill for over 20 years.At the times I have taken the BMWs on which he customized the engine and exhaust performance to the dealership, I am often asked to sell the car by the mechanic or detailer as it is the best performing car there.If You attend a Pittsburgh auto convention and the topic of BMW specialists arises, You will inevitably hear alike praises of Bill Ballon.If you are looking for cheap service, a salesman, or a waiting room with latte', then Ballon is not for You. If You want honest answers and the best performance for your BMW, then look no further.Service: Tuning
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June 2021 by Stan Burleigh
The Best BMW mechanic in Pgh.He's through, honest , enough Said.
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April 2021 by Chum Douglas
My only regret is not knowing about this place sooner. If you own a BMW, this truly is the best place to go. I trust Bill and Joe 100%. I feel anybody that has left a bad review might be misinformed and or they have no idea how much the parts actually cost. They get fully booked up so you better get on the phone ASAP and call.
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March 2021 by Curt Klein
Best BMW service in Pittsburgh, fair, honest, reliable. Knowledgeable on diagnostics and options.
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January 2021 by Gil Diaz
I was a customer for years (2000 to 2009). I spent tens of thousands of dollars over the years. I would agree its better than most of the BMW service centers. However not better then other good independent BMW shops like Pete's European Techniques or C and G Performance. The difference between Bill's and the others is customer service. Bill Ballon Automotive has and will always be a two man shop - 20 years later. Bill doesn't care about the "customer" in service. Therefore Bill really doesn't care about his customers - he only cares about the work (servicing your car) and getting it done his way. So if that is what you are after - he is your guy.
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January 2021 by Julian Kearns
These guys are who you want working on your BMW. They are the best mechanics you could get, prices are very fair, and they are as honest as can be. If I lived within 200 miles of Pittsburgh, I would bring my car here every time.I was out from Cali on an epic road trip in my E60, 11,000 miles through 20 states during the pandemic, with my car making an unusual sound. My sister took her old BMW to Bill, so I knew if I could make it to Pittsburgh I would stop in. Due to the nature of my problem and my time constraint due to the trip, Bill was able to work me into his already full shop. He use some very clever strategies to sleuth out the source of the noise, and I was more than happy with the price. Don't miss the chance to take your car to a living legend :-)
