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January 2024 by Dashay Hall
The Indian guy from the store should be fired there’s no way that he made mistake and I couldn’t even get my money back for it. I paid $80 for a router I couldn’t even use and only got $41 back from it and the lady who had nothing to do with it offered to pay me out of HER (she deserves a raise) pocket and shouldn’t even have had to do that. (Wilkinsburgh location)
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January 2024 by Constance Correll
Exceptional customer service.
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November 2023 by Sue Cargile
It was awesome Kyle was very professional knowledge of boost services an wat boost had to offer was on point. the purchase was fast an efficient Kyle was phenomenal that was the best customer service I received in a very long time job well done I'm team Boost Kyle is the best need one of him in every store . He definitely went above an beyond
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September 2023 by Kev 6200
Ur service was so hopeful that I can get through my day and I really appreciate it because without the people helping then it will be like me stuck on the road and don’t know how to get out but instead I got help and everything was OK at the end of the day I really needed it and thank fully
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July 2023 by Butler Geneen
Shanon is the best she helped me get my phone back workings any one that needs help with the boost phone see shanon on penn ave in wilkinsburgh she is a 5 star for sure thanks shanon for everything you done for me!
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July 2023 by Jazmine Jesik-smalley
Shannon is literally the best person she fix every problem that i ever had
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May 2023 by Denise Parris
Look come down here to 762 Penn ave see Shannon she’s bomb she new an she’s better than the last. Good customer service 5 star
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August 2022 by Brad Bradshaw
They close at 8pm. We walked in an sh said she closed out her register. Yet she had the store doors unlocked and open. That is a serious security issue for her and herself. We were not able to purchase a phone for my 14 year old grandson. As I promised him.
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March 2022 by Mark W.
This more to Boost mobile Customer service. I tried to get an issue resolved and it took over an hour on the phone to speak to a human. If you ask for an E-Mail or physical address to write a complaint they will not give you one! *** Most importantly: What happens in there stores stays in there stores Most important * What happens in there stores stays in there stores * Boost main company didn't seen to have control. Overall I have been with them for a while, but this bad experience with customer service is prompting me to change. It has been mostly laziness that has kept me there this long!
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November 2020 by Dennis Farrell
The young man was polite but can't spell
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October 2020 by Melvin Rodgers
THE GUY PRESTON WAS VERY NICE AND HELPFUL. VERY KNOWLEDGEABLE.
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June 2020 by William Parker
Clerk was helpful and got a great deal for my father on a new phone
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March 2020 by Lance Johnson
Great store under new management! Would suggest anyone come here and see us!
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September 2019 by Parris knight
Employees are great they need a raise after watching what they deal with
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September 2019 by Wax Doe
My experience with boost was GREAT. Idk what all the fuss is about? Jimmy helped me out a lot. He knew what he was talking about,he was polite, and he got me the phone I needed at the lowest possible price. BEST PRICE.
