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December 2023 by Jack Farnan
I really don’t like shopping, but that might change after my recent visit to Buckle! Everyone was super nice and really knowledgeable about there products!! However the best part was when Terrelle wrote down my exact sizes in each cut of Jean that way I can shop online.10/10 definitely going back!
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August 2023 by Kerry Hynes-Smith
I had the greatest shopping experience at the Robinson Mall Store!I am 55 years old and just lost 15 pounds! Those girls made me feel like a queen! I wanted 1 pair of jeans and I ended up buying $500 worth of merchandise! They were so sweet and kind and helpful! I highly recommend this store!
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July 2023 by Jeremy P
I walked into the store and was instantly greeted by Terrell. He asked a few questions to feel me out to see how he could help and right went to it. He literally assisted for over an hour. He provided a ton of feedback and made great suggestions. All while helping me he also was able to assist other customers showing them the same genuine care. He made it his job to make sure i had everything i needed for vacation. Never in my life have I received customer service like this before. I’m beyond grateful.
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February 2023 by Casey McEwen
I've always seen the brand but never been a customer until recently and I'm thrilled I did. The selection is crazy good but where they win is on the service side. They are SUPER friendly and knowledgeable and they won't stop until the customer is happy.A few people have stood out in my most recent two visits. Karly, Autumn, Terrell and Steven. They are ALL rockstars!!
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September 2022 by JBO
They have jeans for everyone. I am tall and curvy and got flattering jeans that fit perfectly. Terrelle is friendly and super helpful!
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August 2022 by Lori
Mallory is an amazing salesperson. She helped us pick out the perfect gifts. She has a great sense of humor along with being willing to look up information and giving us alternate options on styles and fits.Thank you so much Mallory for taking the time to make sure we got what we wanted.
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May 2022 by Gary
Got the clothes I wanted but the manager continually telling the employees to "check on your guests" every 3 seconds was annoying and I was almost to the point of leaving. Lighten up, chief. They're adults and so am I. I get that it's retail and they need to sell, but if I need something, I'll definitely find someone to ask. They're observant enough to know when people need/want help and when they do not. That experience was obnoxious.
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April 2022 by Michelle Marzullo
Prices are ridiculous but love their selection of hey dudes
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April 2022 by Meg W
Eh just looked around not my type of store
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April 2022 by T Morris
Love the jacket I bought and the guy at the register that asked me if I needed help understood when I said no. Easy going compared to his Co worker.
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December 2021 by Josh Fette
very nice and helpful staff they go above and beyond to take care of your needs
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December 2021 by Aaron Schmidt
Always excellent customer service at this store!!! Really nice selection of clothing
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October 2021 by Lori Ludden
Mallory is an amazing salesperson. She helped us pick out the perfect gifts. She has a great sense of humor along with being willing to look up information and giving us alternate options on styles and fits.Thank you so much Mallory for taking the time to make sure we got what we wanted.
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October 2021 by Ryan Angelo
The store was very clean and the shelves were well stocked but the service sucks. I was gonna buy a 65 dollar pair of shoes but whoever was working (2 seperate individuals) looked me directly in the eyes as I started to ask a simple question and then turned and walked away. They lost a 65 dollar sale and I won't be back.
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October 2021 by Tani Morris
Love the jacket I bought and the guy at the register that asked me if I needed help understood when I said no. Easy going compared to his Co worker.