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April 2024 by Derek
Whatever Alec (our server) makes, it will never be enough. His generosity and kindness made my family’s dinner last night unforgettable. He introduced himself to us with a big smile, which goes a long way in the service industry. He was always on point refilling our family’s beverages even know he had multiple tables. When coming here I highly recommend Alec as your server/bartender.
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April 2024 by David Slomer
Great food and service
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March 2024 by Steve Foy
The appetizer seem warmed up not fresh and the same the sauce seems out of a jar
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March 2024 by M M
Oh hell no. This Robinson location is not a place to go, recommend, or ever come back. I was sitting in the bar and overheard another gentleman (customer who was probably in his late twenties), bartender, and manager. The gentleman was just trying to order a drink and food— and the bartender took a look at his license, said something, and walked away. The manager then came in the picture and refused to serve him because they haven’t seen the version of his license before. I spoke with this gentleman after (keep in mind I work at company who is VERY familiar with what IDs should look like) and I can 100% promise you that he just had an updated license that he got a month or so ago. Literally nothing was wrong with his ID. These workers treated him poorly in front of everyone. This restaurant CLEARLY is not up to date with knowledge that they should know if they are going to be serving people alcohol and naturally ask for a form of ID. The food was mid too.
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March 2024 by Benjamin Stahl
We thought we were going to have a nice dinner, the place wasn't overly busy. We asked the host for a booth because we seen two empty and clean. The host says I'll clean one off, and he did! That's where everything went down hill. We ordered our drinks. The waitress comes back and says the bartender is on break. Okay, whatever, everyone needs a break and maybe no one else is trained to serve alcohol. But we ordered our food and the drinks did come out. Then my wife's tacos come out. She asked four times for no guacamole, they come with guac. So we send them back. Then our appetizer comes out, pretzel bites, they are really good! So from the time my wife got her tacos the first time twenty minutes have passed, my wings come out. They are good. I did order fries that I never got. I just about have my wings finished before my wife's tacos come back. They are correct now. We finish eating and are waiting for the waitress. A good ten minutes pass before she even comes into the dining room. She looks at us with most of the dishes piled up on the end of the table but this is not her stop. She goes to two or three other tables and tends to them first, which is whatever but, she has to completely finish said table before moving to the next. And the one table I could see she gives them the bill but no pen to sign it. She brings our bill, we make sure the fries are not on there and pay in cash. We say to each other walking out the door never again at this location.
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February 2024 by Mica McFadden
Service was awful. Waited entirely too long to be seated. Even longer to be waited on. Then when the time came for the check we had to beg to get it. All the while the only place in the entire place that was somewhat busy was the bar and the bartender was trying to do everything while other employees stood around on their phones or chatting with customers for literally ten minutes. Manager was ignorant to everything. No wonder they aren’t busy anymore.
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January 2024 by Tiffany Perry
Won't go back! The cost to food ratio was laughable.
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January 2024 by Landon Wolf
Online ordering doesnt work. Website doesnt work. No one answer the phone when you call. 9 times out of 10 they just cancel your order. Does this place even exist?
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January 2024 by Jennifer Pettyjohn
Basic place but good wings. I love the onion
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January 2024 by Brian Schaub
Typical Bwb waiter was aloof.
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January 2024 by Antonia Arch Himzawi
Ordered online. It arrived at my house with missing items. No dressings for salads. No ranch for wings. And a missing order of fries. I called the restaurant four times but continually got the message “sorry there is no one available to take your call” and then it would disconnect me. The delivery service wouldn’t respond. What a horrible experience. We typically order from BWW at least twice a month but this was disappointing. We paid $40 for a couple wings and a salad with no dressing.
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January 2024 by Mark Handlovitch
The service was great, and very accommodating to our group. You always assume you're only food opportunity is wings, but not so. They have everything from burgers, wraps, salads, and a wonderful Nashville Hot sandwich. It's offered as a fried chicken however they made it with grilled chicken, delicious! You have to love the atmosphere, who wouldn't love being able to watch a football game on one TV and hockey on another? You won't be disappointed.
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January 2024 by Holly S
We used to order pick up from this location once a month but unfortunately we can't anymore. I dont know what has changed but it is completely unorganized. The pick up orders are taking longer and longer. We had an unfortunate experience, where they gave away our pick up order and the manager quite literally shrugged and said, "if someone gives them a name, they give them a bag". They remade our order, which we had to wait 30 minutes for and it was not even correct. We decided to give it one more chance. I arrived for my pick up order and it took ten minutes before someone even came out to ask me about my order. Then I had to wait an additional 30 minutes to receive my order. 40 minutes to get your pick up order completely defeats the purpose. Like I said we used to have no issues here but something, unfortunately, changed. On the positive side, our order was correct this time and the take out server was emphatic.
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January 2024 by Timurlan Abdrakhmanov
rude service
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January 2024 by Chris Schwarzman
Terrible service. Not enough sauce on their wings. Takeout takes almost 45 minutes and your order is never ready when they tell you it is. Overpriced wings. Only time that it’s actually worth it is in their buy 1 get one half off day. Servers are ignorant and inattentive. Probably has to do with the crowd that eats there all the time that are notorious for tipping bad. Don’t act like you don’t know who I’m talking about and if you are that dumb I’m talking about the wings well done, lemon pepper gang. I’m surprised that this place has survived throughout the years. I was hoping that Covid would finally finish this place so something else could move in and suck just as bad.
