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April 2024 by Jenna Jones
Allen is amazing, they helped us today and our child had the best experience! ? Thank you!
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March 2024 by Sarah B
Visited the Build a Bear for the first time as part of our child's 2nd birthday fun day. We enjoyed the employee interacting with our kids to fill the bear up and had fun picking out a cute outfit for the birthday bear. The pay your age program is really great and plan on doing it with all three of of children. It was a great experience our daughter loved.
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February 2024 by Rudolf Pieter Vorster
Staff very helpful and very patient and supportive
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January 2024 by Rachel
My daughter and friend were told they had to rename their animals because of the name policy. There is no such thing as a name policy, If so show me! Are you just picking on teens where they go the mall alone? There was nothing wrong with the names.Employees should have no opinion about that kids want to name a stuffed animal, it’s none of their business.
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January 2024 by Silvia Cosme
Super fun. Took daughter for her birthday, and she loved it!! Can't wait to take my little boy for his birthday so that he can have his build a bear experience too!!
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January 2024 by Percy Maui
Me and my friend went in to get Kuromi dolls, and I named mine Jamiroquaia, named after the band Jamiroquai. They told me I had to change the name on mine because it went against their policy and its not family friendly. Hello??
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August 2023 by raven herriott
My daughter and I went so she can spend her gift cards, the staff were great, they helped her pick out a bear, she picked a heart for her bear, of course they had her warm the heart by rubbing her hands together and stuff the bear, it was a great experience for her, she loved to shop around for clothes for her bear named Lily ❤️
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August 2023 by Fred Schmitt
The staff and the experience they give you a Kids it's just a fun thing to do
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August 2023 by Amanda Palmer
My son never fails to have such an amazing time everytime we go here!! He absolutely loves this place!! Adding extras can make things a little pricey but it's worth it to see how happy your child will be. At the same time any of the extra stuff is really not needed!!
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April 2023 by Mary Alvarez
So nice the girl that attended. Amazing place
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March 2023 by Harlee Frazier
Went for my birthday and made the pay your age bear! Such a fun way to add some extra fun to a great day! Staff was amazing!
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December 2022 by Mike D
Extremely disgusted. First my original account is just nowhere to be found, it never existed. Even though I have a confirmation email and the original member ID #. Next The product i want can not be picked up at the only 3 stores that are within 10 miles of my address. NO I now have to pay extra for shipping. Then it doesn't drop into the cart properly and an associate code get placed so i do not get 30% of the now additional shipping. Then it can not be canceled I know have to wait for it to arrive and return it to receive my money back!!! After waiting on hold twice for a total of 2hours and 8 minutes of my time!!!!!!!
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November 2022 by Olivia B.
Never have I EVER had an employee treat me as rudely as 2 of those working today. A friend and I went to get mint axolotls, and there were none left in the front. We asked an employee at the counter if they had any in the back and they just responded "no". A few minutes later I decided to ask another employee, who came off much kinder- he checked the back and they actually had MANY mint axolotls The first employee and a third were the ones to help us stuff the animals and were very obviously talking about us right in front of us. They ignored our attempts to make conversations. Then, my stuffed animal was not filled properly, it was very underfilled- I didn't notice until I already left the store. Unfortunately, this was a very negative experience and I think others should be warned!
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September 2022 by Georgette Boozer
We had an awesome experience at this Build A Bear. Allen was very attentive to my son. Making every step of his building process magical. My son has talked about our visit for two weeks now. We will absolutely be back. Wybie checked us out. He was great as well. He has convinced me to get Build A Bear gift cards for the young ones in my family.
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September 2022 by Bob G.
Store was closed for most of the week (can't find that out until you get there) but we finally got in on a day that they had only 2 employees that showed up. These poor girls were scrambling to catch up and get the store ready as well as deal with a line of customers outside. They did a great job but certainly needs some support from their corporate team to get staff in there.
