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November 2023 by Chris Free
Ive gotten (3) Car loans with this Bank, and each time, The loans were painless, Quick & had the Very Best Interest rates! In 8 years of dealing with them, ive never had a problem once!
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September 2023 by Linda Malloy
Century Heritage is an amazing credit union. They have taken care of us for at least 30+ years. And now they are taking care of our grandson too. A big thank you to Linda and Marsha for your help today. Everyone there is friendly and helpful and we appreciate all of you.
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August 2023 by Kwame Means
Ive been a member for over 15 years, Called about a late fee that I was hit with TWICE, $30 dollars a piece. I was told they could not waive either fee even though its through the same charge. The crazy part is they don’t even pay for the charge after hitting you with fees. Now I owe $85 dollars.. For this to be a credit union I thought they would atleast waive 1 of the late fees. Thanks alot Marsha
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March 2023 by Christine M. Simony (Chris)
Another stop yesterday in an effort to clean up the disaster of my shattered financial life. Although I was unable to complete business transactions, the teller was very polite.Facility says "organized". Exterior and interior. Since my visit was approximately five minutes, I cannot add any other details at this time.
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March 2023 by Michelle B
Went in to open an account and was told they close in 5 min, they could not do it. Well with my work schedule I am not able to work around bankers hours. Lady was rude about it as well. This was the one on Homeville road. Not a way to treat NEW customers. I worked in banking for years. If a member comes in 1 minute till close you wait on them.
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March 2023 by Christine Simony
Another stop yesterday in an effort to clean up the disaster of my shattered financial life. Although I was unable to complete business transactions, the teller was very polite.Facility says "organized". Exterior and interior. Since my visit was approximately five minutes, I cannot add any other details at this time.
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September 2022 by Tracy McDermot
This is the absolute worst banking facility ever. Do not do business here. They charge fees above and beyond they post items largest to smallest so if you happen to have a mistake instead of 1 OD fee there are 5. They just charged me an OD fee and I'm not overdrawn. I deposited cash into the ATM at their branch and it's not showing up. Absolutely the worse customer service. I'm switching after 6 years of being a customer. No more yes people do make mistakes, forget about an automated transaction etc. But to be charged 5 OD fees and they won't reverse any of them. I'm done.
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July 2022 by John H.
Terrible customer service, especially Angela in the loan department. Just to get information verified you need everything short of a first born. Rates arent even that competitive. Better off woth one of the other 100s of credit unions around
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July 2022 by Amanda Parrish
The most horrific place to do a car loan through. Great interest rate but that is absolutely it. I had an employee tell me “it was too much work” to do paperwork to switch my automatic withdrawals date after I made a double loan payment. Another employee harassed me for insurance information after I gave them my insurance information but was told “that’s incorrect and she needed proof they are our lender “. We are looking to leave asap. UPDATE: we requested a pay off amount to move our car loan and upon sending payoff they suddenly needed more money to payoff our loan despite us asking for the payoff amount
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July 2022 by Theodore Spears
No help at all changing my bank, they never pick up the phone very unprofessional people.poor bank no locations people don't give these people your business take care all locations should close and hope someone buys them out.people close your account with them move on someone also must be on their tech team I never would give them 4 stars someone did that not me
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May 2022 by Lawrence Augustine
I would recommend Century Heritage Federal Credit Union for all your banking needs, and future investments. Also a great bunch people too work with, they treat you like family.Thank you: Century Heritage (West Mifflin)
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October 2021 by Hilary Bright
Don’t bank here!!!!!! Just look at all the other reviews that are also dissatisfied customers!
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October 2021 by Mary Peters
Worst bank and the people that work here aren’t the brights crayons in the box.
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September 2021 by Jason Konieczka
I can not stress this enough, don’t go here for anything. Don’t open an account, don’t take a loan through them, don’t give them your business. My wife and I got our auto loan through them in July of 21. She set up the acct to be auto-drafted every month. After the first payment wasn’t taken, we called and it turns out they didn’t set it up correctly. No big deal right? NOPE! To date we’ve called 8-9 times to make our FIRST PAYMENT. Every time it’s a new issue…”oh we had the wrong acct number, we set up the auto pay wrong, we had the wrong email” (even though she received an email from them a few days prior) It is a never ending loop of excuses that have been brushed off by the folks on the phone as “oh they just made a mistake sir!” Yeah, a lot of them. I’m not sure how to deal with a company that doesn’t even operate by the rules of capitalism. I’m literally trying to PAY YOU MONEY THAT I OWE YOU and you’re not taking it. Go elsewhere if you have the choice.
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August 2021 by Vaughn Christian
Never Answer The Phone Nor Do They Call Back If You Leave A Message
