Cheeks and Glassworks is a lingerie, sleepwear, and hosiery boutique established in 1984, known for its wide variety of brand names and products tailored to meet customer expectations. Located on the second floor of Glassworks, it offers a personalized shopping experience with attentive staff. In 2015, a second location opened on Forbes Avenue in Squirrel Hill, featuring women's apparel and fresh seasonal collections. Customer experiences at Cheeks vary. Many appreciate the helpful staff, noting their knowledge of inventory and kindness. However, some visitors have reported feeling uncomfortable due to being closely monitored while shopping, which led to a negative impression of the store. In response to these concerns, the owner has reached out to affected customers to address the situations, demonstrating a commitment to customer service and improvement. Despite mixed reviews, the owner's prompt response has left a positive impression, highlighting her dedication to creating a welcoming atmosphere for all customers. Overall, Cheeks and Glassworks remains a popular destination for those seeking a variety of lingerie and women's apparel.
Very helpful clerk knew her inventory, helped us find the items we were shopping for and was absolutely kind through the entire experience. Definitely will go back!
October 2022
Wonderful items and terrific customer service. Will be back soon and often!
February 2021
Not much in the store. Small selection but very nice staff.
