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April 2021 by Pauline P.
I read on Citizens Bank that the bank offers notary service ; but when I went physically to the branch in Pittsburgh to ask for a notarizing on a document, I was refused. The teller told me that they are only notarizing documents pertaining to their bank's documents. I am upset as it wasn't what it was stated on their bank's website . The notary service may be 'free' but it is only for their bank's related documents and none other. So , don't waste your time and gas to go to any branches to get notary done.
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February 2019 by Sime O.
This is Not this Citizens bank but to all citizens bank. After spending six years and two deployment I have it up to here with this bank. After how this bank treated me on online is horrible and now helping me when I call. With an wait time of 20 minutes. I tried for three weeks to setup an account with a outside bank and after I email all the information to them three times. This bank is still not helping me. I recommend switching banks or not using this bank at all.
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March 2018 by Christina Sarazen
I just wanted to give some regcognition to Janelle and Robert who went out of their way today to provide me with excellent customer service. They were friendly, and super helpful in answering all my questions. I’ve always loved this branch but this experience topped it all. They will always have my business, great job guys!
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November 2017 by marie tera
I just wanted to give some regcognition to Janelle and Robert who went out of their way today to provide me with excellent customer service. They were friendly, and super helpful in answering all my questions. I've always loved this branch but this experience topped it all. They will always have my business, great job guys!
