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November 2023 by hhh hhh (sef)
The lady at the front is the meanest bank worker i have ever seen. Horrible customer service, she was discriminating against me because of my accent. Shame on you citizens for hiring such unprofessional bigoted people!
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August 2023 by cindy Pistella jr
Darren at the branch on Cochran road was extremely helpful. It took a little bit of time to get the prob resolved however he was so professional and treated me with respect and kindness! Highly recommend
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June 2022 by Holly Hernandez
The bank is not in Manor oak but across the street from it in a different location
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April 2022 by Fabrício Moura
I’m happy to be a client at Citizens Bank! Staff is incredibly polite and efficient. They’re easy and fast at communicating and resolving issues.
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December 2021 by Sarah Chu
Great customer service!
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October 2021 by James Brown Moura
Nicholas a banker here helped us open an account. The staff is very friendly, accommodating and all around customer service oriented.
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August 2021 by arpit garg
I visited this branch today for the first time and would like to appreciate the staff here. Nicholas was really helpful and quick on getting things done and clarify all the questions I had. Thank you.
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August 2021 by Fá Moura
I’m happy to be a client at Citizens Bank! Staff is incredibly polite and efficient. They’re easy and fast at communicating and resolving issues.
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August 2021 by James Moura
Nicholas a banker here helped us open an account. The staff is very friendly, accommodating and all around customer service oriented.
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July 2021 by Tracey Mozeyko
Love, love, love the new location! The new bank is bright, CLEAN and welcoming.I have been in a few times myself since the opening and the tellers have all been super nice.I took my 16 year old daughter in to open her first checking account and dealt with Banker, Nicholas.He was nothing short of fantastic. Very personable, easy going, polite and funny. Made the process easy and enjoyable.Thank you Nicholas!
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April 2021 by Selva Narayanan A J
Nicholas York - Banker. Very professional and helpful. Helped right through the process. It's very seamless. Nothing to wait. Less crowd. Bank is maintained very cleanly. . It's New branch that's they have opened and I hope it's coming up very well.
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April 2021 by Vasanth Rajendran
It's Brand New Branch....Went to enquire details about promotion letters which I got in mail. Met Nicholas and never see such polite, friendly banker ever. He walked me through all offers I'm eligible apart from the one I was enquiring. Never felt so easy in getting things done with much clarity and comfort.Recommend Nicholas and Citizen Bank team at Cochran strongly to look for any help regarding banking needs.
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February 2021 by Dale B.
Very friendly atmosphere and spoke with a manager about something that was on my mind. Teller Ashley was very helpful. I will be using this branch more often.
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September 2020 by Robert Tanner
People are nice but drive thru is disgusting and dangerous. Almost got a flat tire and a staph infection afterward
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September 2019 by Ymy Val
Really slow service ( and they don't care they make you wait) the ATM most of the time isn't working.
