-
February 2024 by jenna freund
We took my daughter last night after we booked an appointment online for 7:30. It was confirmed via text and email. We arrived at 7:23, only to be told that you can’t actually book that appointment because they close at 8:00. So we drove 30 minutes with a confirmed appointment, only to be turned away. Took my daughter to the one at the Waterfront today and it was great, and even the woman who pierced her today was appalled we were turned away. Please fix your online booking.
-
January 2024 by Maria Flavin
I am so angry with Claire’s I took my daughter to get her ears pierced last week. We have been cleaning and doing what they said to do. Woke up this morning and the earring was stuck inside her skin and the ear was already closing up. Had to take her to the dr and they can’t even get it out. Have to go see a skin dr to get the earring removed from her ear. They either sold her earrings that are to small for her ear or did not pierce then right. I do not recommend for. Ear piercing at all
-
December 2023 by Linda Coughlin
I was not impressed by this store at all. No room to look around if in wheel chair or motorized scooter.. I felt some items were way over priced. Staff not very friendly. No one asked to help. Very disappointed!!!
-
July 2022 by Stephanie H
We’ve gone three times in the last month during posted hours and they were not open.
-
July 2022 by Stephanie B
We’ve gone three times in the last month during posted hours and they were not open.
-
April 2022 by Kevin Robertson
We stopped in on whim. Daughter told us she wanted it done. Julie was patient and explained it to my daughter. Thanks Julie for being so considerate and made it easy
-
March 2022 by Jake Reed
We took our 5 year old daughter to get her ears pierced. The woman was very rude and impatient. Her broken English was hard to understand for my wife, and even harder for my daughter to understand why this woman was being so frustrated with her. She was super excited going into the chair, but I believe the way she was dealt with made her scared. My daughter, after not being able to get her ears pierced was upset for half an hour after she was done.She needs to be fired, she is not fit to work around children. Claire’s whole business is geared towards younger girls. This woman was truly awful to deal with, and not capable of being patient.
-
February 2022 by Caitlin Baker
Minutes after leaving the store the small fan my 6 year old daughter bought broke. We immediately returned and expected the employee to replace it or simply apologize. The manager was incredibly rude and said it was my daughter’s fault. She took zero accountability that their product breaks within minutes of purchasing it. I could careless about the money, but what an awful experience for my daughter. I am shocked Claire’s would have someone who lacks professionalism in a manager role.
-
January 2022 by Sean Bennett
We went to arrange to have a family member's ears pierced, however we wound up walking out after our experience.Upon walking in, we expressed our interest in having her ears pierced, so we were handed off to someone else who approached us and stood inches away, staring, not saying a word.We said that she wanted to have her ears pierced, and the associate harassed her about wearing a mask "why the mask, are you sick?"She didn't give us any information upon request -what she needs from us, what the process entails. Just told the (minor-age) girl to get in the chair and pick what she wants.We asked about pricing and she wouldn't give us a breakdown of what determines the huge variations in price (between 60-120-ish)We expressed our concern that we were being pushed through without any paperwork for the minor and that we weren't being given any information, I asked her to give us a moment, to which she said "ok goodbye"Terrible place with terrible staff.Could not recommend this place any less than we do.
-
November 2021 by Alanka Goryanka
They always closed, even when they suppose to be open and they never answer the phone.
-
November 2021 by Alanka GoryankaOsetinka
They always closed, even when they suppose to be open and they never answer the phone.
-
October 2021 by Layna's Skin Care
Customer service is trash
-
February 2021 by marissa katelyn
Lady was sooooo rude. really ignorant. will not be back, she frickin did my piercing sideways. “after 12 years”
-
January 2021 by Layna Haile
Customer service is trash
-
January 2019 by Angela Slusarczyk
My daughter loves it and can get some great deals
