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September 2023 by Peter G
The absolutely worst mailorder pharmacy. Many times they do not have the medicine and expect the patient to go out and buy it or go without. Their delivery is a nightmare. I had meds written for pneumonia symtoms and a week later it is still not here. A pharmacy tech I deal with is nice and the only redeeming aspect of CCN for me. I recently left a hospital after i was attacked downtown ********** which resulted in 4 brain surgeries and an ankle rebuilt with metal. CCN was difficult to deal with and messed up many new prescriptions and refills. Today I have to go to an ****** care to take care of meds CCN never got to me, I have been a pharmacist for 30 years and any pharmacy I was in charge of would never have allowed the many mistakes of CCN to happen. I cannot believe they allow a delivery person to decide if he will or will not leave much needed meds. Totally incompetent system.
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September 2023 by Shannon Vogel burkett
Tom and Amanda are the greatest also Brandon is as well I can't say enough how helpful and wonderful these people are❤️
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December 2022 by C. Brush
Deeply disappointing all around. Especially as it’s my understanding that they’re meant to be available to support folks who might have difficulty accessing a traditional pharmacy.They make every step of the process more difficult. Routinely lose email replies— leading to missed meds, often ignore questions within e-mails, send emails to incorrect addresses, and as of late also messed up my billing— saying owed money they had no actual record of me own —and another part of which was the result of a representative failing to process payments I had authorized.For all they may offer in some ease of access know that you’ll have to fight and fear missing your medicine every step of the way and that very little help will be offered in response.
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December 2022 by Robin Dadzie
CCN goes above and beyond in all their services. I have been working with them for a few years now and really appreciated how well they take care of their patients, and address any issues that may arise, immediately.
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December 2022 by Elizabeth Parker
Northeast Florida AIDS Network (NFAN) and CCN Pharmacy began our relationship 4 years ago and we truly are "Stronger Together". Working with the CCN team is a breeze and our clients benefit from their efficiency and knowledge. We recommend them heartily!
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December 2022 by Peter Tui Silva
Always such great customer service, super communicative and so many options for receiving medications. Love this pharmacy!
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November 2022 by Sherri Baxa
I wouldn't give one star I don't know what's happening but for years my representative was Marsha she was the BEST I got my meds in time all of them, for the past months I have had nothing but trouble I have been missing my one pyciatric meds so I can get them to deliver and they said it's my fault is this what I have to deal with? I am so sick, and this medicine I am not to go without, with out Dr approval all my fault like I wanted to feel like this,
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March 2022 by Dai’mir Jurai Smith
I have a family member who had been receiving medications from this pharmacy an recently they had switched providers an well because they were off service until the new provider prescribed medications they unenrolled them an while we tried to start services again for them… the person we spoke to said they were never a patient an refused service stating they had been removed from having medications filled through their pharmacy sort of like a blacklisting… I have contacted local news about this stating that their medications were only able to been filled if they were on contract with a clinic… which made absolutely no sense… the purpose of this pharmacy is to provide pharmaceuticals to certain diagnosises. How could anyone refuse an blacklist a client for not being apart of a clinic when they had services prior to for over 10 years????
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April 2021 by Tom Acre
Talk about a very good way to receive your medication. My wife and I both get our meds filled through here and always on time and up to date. Our representative (Kim) is the best!! She stays in contact with us every month and has for a very long time.
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August 2020 by Doreen Arndt
Been waiting on my meds to be delivered for about a week now, keep getting the run around, tired of it, first time I've had a problem and will be the last
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March 2020 by Patricia Miller
Excellent service
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November 2019 by Mr Orta
My initial experience was great! I was assigned a person (Jasmine) who was very caring and personable. I was a little miffed that automatic refills aren’t a thing, but whatever. A couple weeks later, I got an email saying that Jasmine was no longer with the pharmacy and did I need any medications? It has been a bit over a month since then and I have been volleyed down to at least 4 different people, none of whom apparently talk to each other (aka not at all coordinated?) and most of whom don’t answer their emails for weeks at a time. It’s a great pharmacy if you don’t want to get your medications or if you want multiple people asking you if you want a refill, and when you say yes, they just don’t refill it and then ghost you. It’s bizarre. I have literally never used a pharmacy as bad as this one. I wasn’t aware such a thing was possible. If zero stars was an option, I would choose that.
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July 2019 by Joel Martin
Terrible work environment. The HR director and other woman who run everything were the most unprofessional business people I've ever interacted with. They're somewhat narcissistic in the self centered way in which the “manageâ€. They basically yell and belittle everyone who does not cower to them. They change your job description to fit into one of their many whims with zero explanations or compensation. They still utilize hard copies of everything instead of utilizing very affordable and available technologies. 😳
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May 2019 by Jose Gomez Tur
Helpful. Professional. Prompt. Great staff.
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April 2019 by HungryScota
Unscrupulous business tactics confusing patients and convincing them they "require" mail order. Magically obtaining prescriptions when doctor offices have no record of authorizing them to fill. Everything that is wrong with modern day pharmacy distilled into a single company based out of Pittsburgh. Beware of any calls from this predatory company banking on misinformation and deception to profit off those less informed.